Management Information Systems Specialist

Odle Management – A subsidiary of Eckerd Connects

Reports to the Finance & Administration (F & A) Director and is a salaried, exempt position. Manages the implementation of and ongoing operation of networks, computers, and software applications. Helps identify, analyze, and clarify problems with SPAMIS, CMI, OASIS, EPMS and other Data Center systems. Works with the Data Center to resolve ongoing problems. Demonstrates on-going commitment to preparing young people for the workforce by modeling, mentoring, and monitoring excellence in the eight Career Success Standards of: workplace relations and ethics; information management; communications; multicultural awareness; personal growth and development; career and personal planning; interpersonal skills and independent living.

Duties and Responsibilities:

• Provides information processing, systems counseling, training and guidance to center staff.
• Manages the implementation of new networks, computers, and software applications.
• Works with the Job Corps Data Center, computer maintenance companies and software vendors in resolving problems.
• Helps identify and clarify problems with the SPAMIS, CIS, OASIS, EPMS and other Data Center systems. Works with the Data Center to resolve ongoing problems.
• Works with CIS systems to ensure that the Job Corps Information Manager system is compliant with Job Corps policies that contracts are updated and that problems are resolved. Ensures that center staff regularly checks the interfaces between CIS and SPAMIS/Data Center for errors.
• Identifies computer hardware and software problems and tracks those problems until they are solved. Makes recommendations to Senior Management.
• Assists center staff in the acquisition of new computer equipment and peripherals in accordance with policies and the Job Corps Data Center.
• Assists center staff with computer wiring according to the specifications set by the Job Corps Data Center.
• Ensures that the EPMS is kept up to date with the proper information about the center’s automated equipment.
• Works with corporate headquarters IS staff in the installation of developed applications.
• Ensures that network server backup tapes are changed and that the backups are being done by the Job Corps Data Center.
• Obtains and maintains training resources for center staff.
• Develops job aids, check lists and resource materials for tasks performed in software applications.
• Provides individual and group instruction, as needed, on the use of equipment and software applications and on network features.
• Maintains knowledge of developments in the area of systems and hardware.
• Assists staff with difficult applications problems and responds to and resolves end user technical problems.
• Provides assistance to other centers if requested.
• Cultivates and maintain a climate on center that is free of harassment, intimidation, and disrespect to provide a safe place for staff and students to work and learn.
• Clearly communicates and consistently models appropriate CSS and employability skills including personal responsibility and computer fluency.
• Maintains accountability of staff, students, and property, adhere to safety practices in all areas of responsibility.
• Performs other duties as assigned.

The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position.

Education and Experience requirements:

• Bachelor’s degree in computer science or preferred.
• Advanced training in programming and hardware installation and maintenance through technical institutions and/or colleges. Three to five years’ work-related experience.
• Experience in local and wide area networks. Windows Desktop Operating Systems, MCSA, or MCSE Certification.
• Experience with UNIX, Solaris, Citrix, Linux, and scripting languages.
• Knowledge and use of Veritas backup application, network devices (switches, routers, etc.) and architecture.
• In-depth knowledge of DNS, TCP/IP, routing, remote access, and remote file systems.
• Valid driver’s license in the state of employment with an acceptable driving record.

Additional Requirements: Ability to install, configure, troubleshoot, and maintain hardware and software applications. Thorough knowledge and understanding of technical details. Detail oriented. Frequent reading of periodicals and other literature on the state-of-the-art and date processing. Demonstrated ability to manage complex, multiple projects. Travel required. Position requires an ability to operate office equipment. In addition, individual must be able to interact with team members and maintain an effective working relationship with all facility staff and departments. Excellent interpersonal skills. Excellent communication skills, both oral and written.

Working Conditions: This position involves frequent sitting and occasional standing, bending, stooping, squatting, and walking. Applicant must be able to see, hear, and speak.

Environmental Demands: Position requires ability to spend 5% of work time outside and 95% of work time indoors; ability to withstand moderate noise levels, including voice levels 95% of work time; ability to work in high temperature settings during the summer months; and ability to work in low temperature settings in winter months.

The employer of record for this position is Eckerd Youth Alternatives, Inc. DBA Eckerd Connects which assigns employees to Odle Management Group, LLC.

Odle Management considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, disability, or status as a protected veteran.

Odle Management is a drug-free workplace and utilizes E-verify to confirm employment eligibility.