AddressJob Title:Logistics Support Supervisor
Job Location: Grapevine,TX
We have an exciting opportunity for a Logistics Support Supervisor to join our team. You will manage multiple levels of customer interaction and serve as a single point of contact to one of largest strategic DGF customers. This position will be based at the customer location in Grapevine, Texas
Job Summary: DGF Logistics Support Supervisor provides dedicated on-site support for Harley-Davidson Motorcycle Company and their 3PL partners in all aspects end to end. The LSS position is committed to provide a high level of service that surpasses industry standards, and to meet & exceed requirements of the local customer site.
Key Responsibilities:
· Liaise and integrate with 3PL team on site to ensure that DGF achieves our contracted responsibilities and customer has continuous support
· Acts as a key contact for DFW and ORD Stations
· Reviews CW1 entries, shipment movements/status, deep dives frustrated shipments and provides responses/solutions to DHL, 3PL, and customer
· Attend 3PL meetings as required and present opportunities to 3PL, customer and DGF
· Ability to identify and meet customer needs in a pleasant and friendly manner
· Ability to self-manage, self-motivate, and raise and ons to DFW station supervisor/manager when support is needed
· Any duties not outlined above that fall within the scope of business and customer requirements
Skills/Requirements:
· Preferred 3 years transportation or logistics experience
· Preferred BA/BS degree
· Preferred SAP experience
· Intermediate skills required in Outlook, Excel, Word and Power point
· Good knowledge in English (verbal/written)
· Good telephone and E-mail skills
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
DHL GLOBAL FORWARDING HAS BEEN RECOGNIZED EXTERNALLY AS TOP EMPLOYER AND
A GREAT PLACE TO WORK !
WHY DOES THIS MATTER TO YOU?
- It means that when you partner with DHL Global Forwarding you’re working with an ethical and socially responsible company.
- We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give.
- And that’s why external organizations have granted us different accolades for our people practices
Our Vision: The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Work Authorization:
DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
About DHL Global Forwarding (DGF):
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.
Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.
