Lobby Host (Part-Time)- Colony Branch

Citizens First Bank is looking for a part-time Lobby Host to join our Colony Branch! The Lobby Host ensures that the customer has the most pleasurable experience while in our branch. Our Lobby Host is responsible for providing exceptional customer service to both internal and external customers, primarily in the lobby area of a branch by keeping lobby traffic moving smoothly. This position works one week on (approximately 25 hours) and one week off. Some of the key responsibilities are to:

1. Provide extreme customer service by establishing and developing goodwill, providing services, and responding to problems and inquiries.
2. Handle incoming phone calls
3. Assist customers and be responsible for all safe deposit functions
4. Act as second person in conducting branch audits of various tasks
5. Keep the lobby and coffee areas neat and supplied
6. Make and clean the popcorn machine
7. Assist customers with check orders
8. Perform Notary functions as needed

Minimum: High school diploma or equivalent required, one year in a customer service/retail environment. Must be able to attend work regularly and on time and perform position requirements with little supervision. Must have the ability to meet and greet internal and external customers in a professional, positive manner, ability to communicate effectively, ability to be flexible by being able to adjust adeptly to changing priorities, ability to function as a member of a team including participating in branch activities and displaying positive behavior. Must be detail oriented, have good general math skills, letter composition and typing skills. Must be proficient in using Microsoft Office (Outlook, Word, Excel) and skilled in using a 10-key calculator and a multi-line phone system.

Preferred: Previous greeting, hosting or reception experience in a banking or related environment. Completed CFT courses in Banking Today

Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities.

Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace.