Leave & Benefits Specialist

Leave & Benefits Specialist

Purple Communications is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video relay service and video remote interpreting, the Company delivers a wide array of options designed to meet the unique communication needs of its customers. Please view our website: www.purplevrs.com

Purple Communications' vision is to provide high-quality services with innovative products that break down communication barriers for its customers. We strive to change the game because we believe communication access is a right worthy of utmost respect and because every conversation matters.

We are experiencing tremendous growth and are looking to add strong expertise to our world-class teams!

The Benefits and Leave Specialist is expected to have an in-depth knowledge of benefits and the federal and state laws that govern them. They need to know how to sort out issues, like coordinating an employee's leave per the Family and Medical Leave Act (FMLA)/State Leaves or changing contributions in a 401(k) account. They're also the go-to person for our disability plans and both new hires and long-standing employees looking to make the most out of what our company benefits offers.

The Benefits and Leave Specialist provides direct support to the Benefits Manager, the Human Resources team, and our employees in general. This role is responsible for the day-to-day benefits administration, i.e., setting up and maintaining employee files, managing leaves, assisting with accommodations, and open enrollment benefits billing reconciliation, employee benefits problem resolutions, and some Human Resources duties.

Job Responsibilities:

• Maintains employee personnel, leave of absence, disability and workers' compensation files/records.
• Assist, supports, and own the process for employees to file for a leave of absence and disability
• Assist, supports, and own the process for employees applying for ADA Accommodations.
• Assisting employees in applying and managing the Workers' Compensation process.
• Reviewing/Auditing benefits invoices sent to A/P for processing.
• Assist with auditing and processing reimbursement program requests.
• Runs regularly scheduled and ad-hoc reports.
• Advises employees and managers on HR/Benefits procedures and policies.
• Handles day-to-day correspondence and communications with employees and managers.
• Leads special projects for the department.
• Performs administrative duties in support of the maintenance of employee records, including personnel status updates in the HRIS for leaves and related transactions.
• Ensures compliance with labor regulations.
• Audits employees on leave to ensure timely and accurate HRIS updates.
• Owns and completes State Benefits Audits (Unemployment requests from State Agencies).
• Investigate and Resolve Department Ticketing System Concerns, including but not limited to routing, reviewing, and following up on employee issues.
• Manages the Annual Benefits/Open Enrollment coordination and entry.
• Leads the Open Enrollment process.
• Lead/Conduct Benefits, New Hire Orientation, Leave, and other training.

Qualifications/Skills:

• 4 + years of successful experience in Benefits or Human Resources; with a preference for processing leaves and benefits inquiries
• BA/BS desired.
• Highly organized and with excellent attention to detail.
• Must be able to take the initiative and problem solve
• Ease with technology; preference for multi-database management.
• Understanding of human resources policies and procedures
• Knowledge of federal and state employment laws; experience with multi-state law desired.
• Must have in-depth knowledge of all significant categories of leave management, training, workers' compensation, and benefits.
• Excellent communication and people skills.
• Ability to analyze data effectively and provide recommendations.
• Outstanding knowledge of MS Office. Excel. MS Word and PowerPoint

Experience with ADP HRIS is a plus

Work environment:

Employees may experience the following physical demands for extended periods:

• Sitting, standing, and walking (95-100%)
• Keyboarding (40-60%)
• Viewing computer monitors, videophones, and cell phones requiring close vision (40-60%)
• Lifting computers and other equipment.

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor's instructions and perform the tasks requested by their supervisors.

Purple Communications is an Equal Opportunity Employer. Principals Only