Leasing Consultant - Lockhart Apartment Homes

Leasing Consultant

JOB SUMMARY

The Leasing Consultant assists in leasing activities to maximize income and achieve property occupancy goals.

MEASURES OF SUCCESS

Resident feedback on quality and timeliness of resident services provided; tenant turnover.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Assist in the day-to-day leasing operations of the property.
   • Maintain complete and accurate property files and records.
   • Give prospective residents tours and discuss community amenities.
   • Respond timely to prospective resident telephone calls and internet lead responses.
   • Review rental and move-in files for accuracy and input new residents into Yardi.
   • Enter daily leasing activity into the leasing system daily.
   • Promptly attend to resident comments and/or complaints.
   • Prepare move-in paperwork, keys, and remotes for a new resident.
   • Inspect make-ready apartments prior to move-in.
   • Review all lease files prior to move-in for accuracy and completeness.
2. Support the property manager’s efforts to manage all aspects of marketing and leasing for the property.
   • Understand the market near the property and any other aspects of the sub-market that could impact the occupancy and/or income of the property.
   • Respond timely to prospective resident telephone calls and internet lead responses.
   • Correctly complete all lease applications, assist with application verification, and notify the prospective resident of results in a timely manner.
   • Responsible for leasing apartments, improving occupancy, and generating traffic.

3. Perform other duties as requested to support property operations.

QUALIFICATIONS

• Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
• Mathematical Skills: Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills: Strong computer skills in Microsoft Word, Outlook, and Excel software. Experience in conducting Internet searches and using online calendars and databases.

EDUCATION AND/OR EXPERIENCE

Required

• High school diploma or GED.
• Ability to work in a fast-paced environment.
• Strong communication and customer service skills.

Preferred

• Experience with Resman or other property management software.
• Direct leasing and/or property management experience.
• Bilingual or multilingual skills is a plus.