Lead Product Management Business Analyst

Description

EPIC is the beating heart of UKG, representing Engineering, Product, Innovation, and Cloud. As the driving force behind UKG's cutting-edge technology, and by combining our expertise in these areas, EPIC is committed to delivering the best-in-class solutions that transform the way our customers work. With a passion for excellence, EPIC constantly pushes the boundaries of what is possible and strives to make a real impact in the world.

We are looking for a Lead Business Analyst to passionately support our Talent Acquisition and Recruiting module within our HCM suite.

Are you an analytical thinker and problem-solver, a planner and organizer, and a strong communicator (written and verbal)? Are you experienced navigating in a highly technical environment within the sdlc and with software developers and complicated logic, and translating that complexity into clear and actionable requirements? Do you know how to gather insights from a diverse group of people and collaborate with a team to design software in an agile software environment? Do you possess a deep domain knowledge of recruiting software and the recruiting process? Are you fun to work with?

If you are that kind of person who is also a stickler for details, and skilled at collaborating with others, you are the kind of person we want on our team!

Primary Duties and Key Responsibilities
• Research and quickly understand customer needs, regulatory requirements, technical functionality, and recruiting technologies.
• Collaborate with internal stakeholders as well as with Engineering and QA to design software features and enhancements.
• Write clear and actionable user stories, use case scenarios, and acceptance criteria to solve the right problems.
• Facilitate meetings that help the team understand the customer, the problem we’re trying to solve, and the success criteria for the solution.
• Think imaginatively and intuitively while quickly grasping and synthesizing new ideas and reacting to rapidly changing situations.
• Ensure that projects remain on-track and in-scope, communicate project status, and escalate potential problems proactively and professionally.
• Work closely with Delivery Assurance to ensure that your features are ready for release, including proper planning and coordination with the Learning and Marketing teams.
• Help establish and improve processes and standards for how we work.
• Become a subject-matter expert in your area, and become a source of knowledge for others internally and externally. Continuous learning is the norm.
• Be obsessed with delivering value to customers.

Qualifications

Basic/minimum
• Bachelor’s degree, preferably in a business or technology-related field or equivalent work experience.
• 5-7+ years working as a Business Analyst in an agile software development environment.
• The ability to be onsite 3 days per week in our Weston, Florida office

Preferred
• Strong analytical skills to research and understand complex business problems and write detailed level requirements and acceptance criteria.
• Detail-oriented with a high degree of organizational skills to successfully work independently or within a team to balance multiple priorities and overlapping tasks.
• Equal proficiency in presenting ideas and details clearly through verbal presentations and technical documentation.
• Capable of collaborating with others to troubleshoot problems and design solutions.
• SQL knowledge.
• Training experience.

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