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Company

Sea IslandSee more

addressAddressBrunswick, GA
type Form of workFull-Time
CategoryInformation Technology

Job description

Basic Job Function:

Supervise work activities of the Laundry production areas (plant floor, wash area and distribution). Occasionally oversees the Valet & Wardrobe team members. Lead staff in providing friendly, attentive, and timely service along with ensuring that linen meet our high standard of cleanliness, in alignment with the expectations of Forbes standards, and are properly presented. Promote the Sea Island legacy of warm genuine hospitality. Uphold and ensure compliance with all company and departmental policies and procedures.

Use of Company Vehicle: Not Designated to drive a company vehicle

Minimum Requirements:

  • Minimum two (2) years experience in laundry preferred
  • Resort laundry and supervisory experience helpful
  • High School Diploma or equivalent credentials
  • College degree preferred
  • Knowledge of Spanish desirable but not essential
  • Excellent communication skills, both written and verbal
  • Proficient in Windows XP and Microsoft Office software applications such as: Word, Excel, PowerPoint and Outlook necessary
  • Proficient with peripherals, copier, fax, telephone and calculator
  • Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
  • Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
  • Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
  • Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
  • Ability to easily adapt to organizational and environmental changes
  • Must be flexible to working days, early mornings, evenings, weekends, and holidays
  • Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy


Preferred Requirements:

  • Valid Georgia's Driver's License with acceptable driving record to pass a yearly Motor Vehicle Report (MVR)
  • Company policy requires that one must be 21 years of age or older to drive a company vehicle


Tasks/Responsibilities:

  • Assist in interviewing candidates for open positions
  • Minimal driving responsibilities may be included if preferred requirements are met
  • Ensure all laundry employees driving company vehicles have been approved by Human Resources
  • Responsible for monitoring and scheduling of maintenance for company vehicles
  • Conduct a kick off (line up) meeting as required
  • Supervise staff on the production floor (plant floor, wash areas, and distribution)
  • Oversees Valet & Wardrobe team members in adsence of an on duty Team Member Image Supervisor
  • Responsible for training and development of new and present employees in all aspects of their job to include chemical usage and handling, use and application of laundry equipment, material and supplies, etc.
  • Responsible for one on one meeting with employees to review job and goals performance
  • Responsible for coaching and counseling employees on job performance
  • Facilitate accurate linen inventory
  • Provide clear and concise feedback to subordinates concerning job performance utilizing the Softrol system when applicable
  • Assist in the creation, planning, and implementation of department programs, procedures and employee goals
  • Filing and record keeping as necessary
  • Assist and guide Learning Specialist(s) in maintaining accurate and up to date Training records
  • Ensure all subordinates are in accordance with grooming standards and dress code policies on a daily basis
  • Ensure all lost and found items are handled according to policy
  • Assist in establishing and maintaining recognition programs
  • Assist the department in reaching financial goals
  • Learn the names and personally recognize our regular Guests and Members
  • Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one's ability
  • If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
  • Maintains cleanliness and organization in all work areas
  • Uphold appropriate departmental standards of quality/timing
  • Uphold and ensure compliance with all company and departmental policies and procedures
  • Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
  • Attends all scheduled employee meetings and brings suggestions for improvement
  • Willing and timely execution of other duties as delegated by leadership


Physical Requirements:

  • Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
  • If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
  • Ability to perform repetitive tasks with accuracy
  • Ability to lift, carry, pull and push up to 50 lbs intermittently throughout a shift
  • Ability to read, write and communicate effectively in English, both written and verbal
  • May be exposed to mechanical, electrical, chemical and fume hazards
  • Ability to maintain compliance with Sea Island's Company Resort Professional Image Policy


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Refer code: 2584920. Sea Island - The previous day - 2023-02-15 08:20

Sea Island

Brunswick, GA
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