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Form of workOur organization is unique in that we are a nonprofit community resource that saves lives by working with volunteer donors to provide the highest quality blood & tissue components to patients. By using cutting-edge technology, our team of dedicated professionals has helped save hundreds of thousands of lives for more than 35 years. Over 200,000 components of life-saving blood and tissue from volunteers throughout South Texas are collected and tested each year. We are internationally recognized for the quality of our services and research. Donors are essential because patients are in constant need of blood, blood components, and/or tissue. It's about life! Share our excitement and join our team!
QualTex Laboratories, a subsidiary of BioBridge Global, is one of the largest independent non-profit testing laboratories in the United States for blood and plasma products. QualTex Laboratories is dedicated to supporting global public safety with the timely delivery of high-quality testing services for patients, donors and regulated biological products.
Shift: Training - Wed- Saturday 8 am to 630 pm.
Then, Wed - Sat 9am-7:30pm or Sun - Wed 9am-7:30pm (10 hour shift) rotating On-Call
General Summary
Responsible to perform laboratory testing assigned to the department. Recognize unusual test results and resolve discrepancies. Maintain knowledge of all current standard operating procedures required to perform effectively. Maintain excellent communication with the Department and other Laboratory Services personnel.
Commit to and abide by the character of BioBridge Global's Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE). Support, communicate and reinforce the mission and vision of the enterprise.
Provide world class customer service by capturing and being responsive to the voice of the customer (internal or external, including donors for select positions) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.
Major Duties and Responsibilities
Essential Tasks
Competently perform all assigned departmental duties. May perform Pre-Analytical tasks [receipt, qualification, and preparation of samples for testing] and highly complex testing on patients, donors, and/or biologic products.
Evaluate test results in an accurate and timely manner, and recognize and report unusual test results. Operate equipment utilizing established protocols and within quality control limits.
Recognize equipment malfunctions and/or technical problems and take appropriate steps to resolve.
Tasks may include duties for:
- Microbiology testing
- Tissue donor infectious disease testing
- Component QC testing
- Confirmatory/supplemental infectious disease testing
Maintain strict adherence to Standard Operating Procedures (SOPs). Prepare and maintain reports/records and perform computer data entry. Maintain departmental supplies within established inventory levels.
Commit to and embrace the mission, vision, and core values of QualTex Laboratories:
- Positive work attitude
- Respect for co-workers and management staff
- Excellent customer service [for both internal and external customers]
- Adherence to all safety, regulatory, and quality requirements
- Continuous improvement
Participate in continuing education and attend meetings as required.
Assist with training and/or mentoring of new employees and/or volunteers.
Participate in team oriented work projects for the development and implementation of validations, process improvements, and Standard Operating Procedures (SOPs).
Performs other duties as assigned.
Non-Essential Tasks
Assist in other laboratory areas as directed.
Education
Requires a Bachelor's Degree from an accredited four-year college or university. The required major is Applied Science or equivalent.
Licenses and/or Certifications Categorical Certifications preferred
Certified Medical Laboratory Technician (MLT) or equivalent preferred
Experience
No prior specific work experience required. Prefer one year of laboratory experience.
Knowledge
Must obtain a working knowledge of regulatory/quality requirements and perform within all Standard Operating Procedures (SOPs) and policies.
Must have a working knowledge of laboratory sciences and techniques.
Skills
Must be capable of evaluating, interpreting and reporting accurate/valid test results by current testing methodologies.
Must maintain competency in laboratory skills for liquid and material handling.
Must have strong computer skills.
Must have excellent written and oral communication skills.
Abilities
Must be able to keep information confidential.
Must be able to work independently as well as in a team environment.
Must be able to work with interruptions, meet deadlines, and perform accurate work and/or reports.
Must be neat in appearance and well groomed.
Must be professional, detail oriented, self-motivated, innovative, creative, assertive, organized, communicative, and have the ability to work independently.
Must perform well in repetitive work situations.
Working Environment
Works in a well-lighted air conditioned and heated laboratory/department. May be exposed to electrical, mechanical and chemical hazards and other conditions common to a laboratory environment. May be exposed to blood borne pathogens and other conditions common to a clinical laboratory environment. May have bodily exposure to refrigerator/freezer temperature, especially hands and face. Will work extended hours during peak periods. May be required to work any time of the day, evening or night during the week or weekend to include being on-call. Occupational Exposure Assignment - Category I
Physical Requirements
Requires manual and finger dexterity and eye-hand coordination.
Will require walking, bending, and prolonged sitting and/or standing during work hours. Required to carry up to 25 lbs. and occasionally lift up to 40 lbs.
Requires normal or corrected vision and hearing corrected to a normal range.
We invest in our people by offering competitive compensation, excellent benefits, and the opportunity to work with the first blood center in America to receive the ISO 9002 accreditation!
All Full Time Positions Qualify for an Affordable and Competitive Benefits Package to include:
• Competitive salary
• 100% Employer Paid Life Insurance
• 401(k) with Employer Contribution
• 100% Employer Paid Long-term Disability Plan
• Paid Time Off (PTO)
• 100% Employer Paid AD&D
• Extended Illness Benefits (EIB)
• 100% Employer Paid Employee Assistance Program
• Shift Differentials
• Group Health Medical Plan with prescription coverage
• Paid Holidays
• Variety of Voluntary Supplemental Insurances
• Incentive Compensation Plan
• Voluntary Dental Coverage
• Educational Assistance Program
• Voluntary Vision
QualTex Laboratories, a subsidiary of BioBridge Global, is proud to be an Equal Opportunity Employer committed to providing employment opportunities to minorities, females, veterans, and disabled individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, genetic data, sexual orientation, gender identity, or any other legally protected characteristics. For more information about your EEO rights as an applicant under the law, please click here. QualTex Laboratories maintains a Tobacco & Drug-Free Workplace.
