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Company

Hunter InternationalSee more

addressAddressDes Moines, IA
type Form of workFull-Time
CategoryInformation Technology

Job description

Job Description

IT Service Desk/PC Tech
Des Moines, IA
$22-23/HR
IT Service Desk/PC Techwill log, diagnose, and resolve intermediate to advanced computer-related calls within the company. May coordinate the initial set-up and maintenance/repairs of desktop hardware and/or client
software.
IT Service Desk/PC Tech Responsibilities:
  • General IT Help Desk support within company (primarily phones with some chat, walkups).
  • Utilization of Cherwell, ServiceNow (Q1 2023), Azure, O365, Active D, MFA, Windows, Office 365, VPN, VDI and Citrix Desktop Director.
  • Operating within PureCloud to answer phone calls.
  • Possibility for hybrid work environment post training.
IT Service Desk/PC Tech Requirements:
  • High school diploma or equivalent required.
  • 4-6 years related work experience required.
  • Computer related designation or certification preferred.
  • Intermediate technical PC skills including knowledge of operating systems, networking, and/or hardware required.
  • VPN / VDI experience is preferred.
  • May be required to move 50-60 pounds.
  • Must be detail oriented, have strong communication skills, and analytical and problem-solving skills.
Refer code: 2385769. Hunter International - The previous day - 2023-02-06 06:26

Hunter International

Des Moines, IA
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