Address
Form of workOverview and Summary
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
OVERVIEW
The Enterprise Applications Intern will provide support for internal modern workplace, collaboration, finance, HR, and customer relationship management (CRM) systems.
Workplace flexibility has taken on a whole new meaning here at Urban Science. The requirements of each team, role and employee can look quite different. Leaders work with their teams to determine the right balance for working in-person and remotely, considering the needs of the business, our clients, cross-functional projects, individual work, and individual preference. This role has current Hybrid Workplace flexibility local to our Detroit, Michigan office location. Candidate must be available and willing to work in-person twice per month.
The person selected for this position will work up to 20 hours per week during the current school semester (January - April). Then 40 hours per week during the Summer 2024 internship program (May - August).
Essential Duties and Responsibilities
Qualifications - Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified.
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
OVERVIEW
The Enterprise Applications Intern will provide support for internal modern workplace, collaboration, finance, HR, and customer relationship management (CRM) systems.
Workplace flexibility has taken on a whole new meaning here at Urban Science. The requirements of each team, role and employee can look quite different. Leaders work with their teams to determine the right balance for working in-person and remotely, considering the needs of the business, our clients, cross-functional projects, individual work, and individual preference. This role has current Hybrid Workplace flexibility local to our Detroit, Michigan office location. Candidate must be available and willing to work in-person twice per month.
The person selected for this position will work up to 20 hours per week during the current school semester (January - April). Then 40 hours per week during the Summer 2024 internship program (May - August).
Essential Duties and Responsibilities
- Provide support for the Microsoft 365 cloud platform, SharePoint Online, Microsoft Teams, Salesforce CRM system, Dynamics 365 ERP system and related applications.
- Participate in Enterprise Application projects and initiatives, across our suite of supported solutions
- Maintain process documentation, templates, and tools.
- Operate IT service management system to maintain assigned tickets to facilitate proper ticket flow and accurate data in reporting.
Qualifications - Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Preferred basic knowledge of personal computers, servers and networks.
- Able to perform limited troubleshooting of IT Ops technologies and services.
- Basic knowledge of current technological developments/trends in IT Operations.
- Ability to communicate technical information to non-technical personnel.
- Requires ability to:
- Understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way.
- Create and maintain strong working relationships with colleagues and/or customers. Work cooperatively with others and be part of a team.
- Develop business awareness and understanding of the business requirements of IT.
- Behave in a trustworthy and transparent manner.
- Monitor and check work deliverables ensuring high quality, accuracy and having a strong attention to detail.
- Compose and verbally deliver information of varying levels. Communicate ideas, facts and data in writing.
- Prioritize competing demands, manage multiple concurrent tasks and adapt to changing priorities.
EDUCATION AND EXPERIENCE
- Demonstrate exposure to Enterprise Application technologies in an internship, collegiate, or Capstone project.
- Currently pursuing a Baccalaureate degree in an appropriate IT field such as Computer Engineering, Management Information Systems, or Computer Science from an accredited U.S. college or university, equivalent foreign institution, or equivalent experience.
- Microsoft certifications are a plus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified.
