It Consultant

IT Consultant

Under limited supervision, the Business Systems Consultant collaborates with business partners and technology owners in the prioritization of change requests, enhancements and defects. Is aware of business and technology strategies that affect their domain and are responsible to assess and communicate impacts of changes to the environment. Must be able to bring together a diverse stakeholder group, drive consensus and create a shared understanding between the customer community and the solution delivery team. The Business Systems Consultant is responsible for/involved in all aspects of the life of a specific system/application. May include: evaluation of system enhancement requests, requirements development and documentation, testing and implementation; production support/troubleshooting, maintenance of system documentation, training responding to customer concerns and communicating results. The Business Systems Consultant possesses in-depth knowledge of a particular business capability, product and/or system domain. Utilizing knowledge of the business and the specific application(s), anticipates and proactively identifies system opportunities to support business needs. May specialize in a particular technology or skill. This job typically acts as a team lead. The Business Systems Consultant provides direction, coaching and mentoring to less experienced team members.

What Will You Do?

• Utilizes business and system knowledge to support business needs.
• Possesses in-depth knowledge of a particular business capability and/or system domain.
• Understands impacts of changes to current state business process, data, feeds and systems.
• Identifies potential impacts in other systems domains.
• May participate in departmental or divisional planning process, Provides subject matter expertise and capabilities to Business and IT Projects.
• Evaluates requests for projects and enhancements.
• May make recommendations for operational process improvements and/or system enhancements.
• Collaborates with project leads to develop requirements work plans, identify task dependencies, develop estimates and determine resource skill requirements; support risk management and change management activities.
• Validates the solution (people, process and technology) meets the business capability, product or system objectives.
• Identifies appropriate subject matter experts and stakeholders to participate in requirements sessions.
• Participate in validation and verification activities such as test planning, test execution and issue management.
• Production support/troubleshooting:
• Consults on troubleshooting and defect resolution. This includes requesting resources, migration through environments and ticket management.
• Proactively communicates status of enhancements, change requests and defects.
• May manage change, defect and enhancement request process and assignment of approved work.
• Documentation and Training:
• Maintains documentation of current state systems and processes.
• Assists in development of training materials and business implementation/transition activities.
• Simultaneously supports multiple projects as assigned.
• Performs other duties as assigned.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelors degree in Business, MIS, or other related field preferred.
• Five years of experience supporting business technology systems preferred.
• 2-4+ years of Workday Payroll Configuration experience
• Business Perspective (Advanced):
• Technology (Intermediate):
• Uses, leverages and maintains proficiency with corporate and job specific technology as it evolves (e.g., hardware, software, business unit applications and systems tools).
• Analytical Thinking (Intermediate):
• Identifies current or future problems or opportunities, analyzes, synthesize and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making.
• Relationship Management (Intermediate):
• Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results.
• Communication (Intermediate):
• Demonstrates effective verbal, written, and listening communication skills.
• Facilitation (Intermediate):
• Uses and adjusts style and technique to assist group process and understanding.
• Teamwork (Intermediate):
• Works together in situations when actions are interdependent and a team is mutually responsible to produce a result.
• Conflict Management (Intermediate):
• Brings conflicts into the open and resolves them collaboratively.
• Change Management / Resilience (Intermediate):
• Remains energized and focused in the face of ambiguity, change or strenuous demands.
• Risk Taking (Intermediate):
• Identifies, assesses, manages and takes intelligent risks to attain objectives.

What is a Must Have?

• High school diploma or equivalent required.
• Three years of experience supporting business technology systems required.

Looking for local to St. Paul but if candidates have the required Workday Payroll experience, will be open to remote.

For more information please contact Priya Jagtap at (703) 574-1407 or priya.jagtap@itechsolutions.com

Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area.

Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.

Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.