Investigator 3

Salary : $55,057.60 - $83,824.00 Annually
Location : Des Moines - 50313 - Polk County, IA
Job Type: Full-time
Job Number: 24-02125
Agency: 625 Iowa Department of Revenue
Opening Date: 12/21/2023
Closing Date: 1/4/2024 11:59 PM Central
LinkedIn Tag: #LI-POST
Point of Contact: Samantha Basar samantha.basar@iowa.gov
Job Description
The Iowa Department of Revenue's Lottery Division is currently seeking a skilled investigator with a background in law enforcement to join our security team as an Investigator 3 to protect and ensure the security of lottery operations, games and systems. The Iowa Lottery delivers value to the state of Iowa by providing responsible entertainment to the public, maximizing revenues, and maintaining the highest standards of integrity, security and accountability. Iowa Lottery tickets are sold in about 2,500 licensed retail locations in all 99 Iowa counties.
The Lottery's guiding principles include:

• Maintaining integrity, fairness and transparency in its operations and product offerings
• Maintaining the "Iowa" nature of the Iowa Lottery through the organization's product offerings, marketing and communications
• Consistently offering an innovative and entertaining portfolio of products to Iowans
• Being thoughtful stewards of state of Iowa resources by increasing Lottery operational efficiencies through consistent monitoring and control of business processes
• Responsibly increasing sales
• Delivering robust proceeds annually to the state of Iowa

In this position your duties will include:

• Investigating complaints and/or allegations of misconduct involving missing or stolen lottery tickets, fraud, illegal sales, misrepresentations by retailers, or other complaints originating from lottery offices, retailers, players, vendors or law enforcement
• Monitoring and evaluate the ticket printing process at vendor facilities to ensure compliance with the requirements outlined in the vendor contract
• Conduct periodic security compliance assessments of licensed lottery retailers
• Conduct the validation of high-tier prizes of $50,000 and above
• Oversee promotional drawings
• Respond to alarms and threats

Preference will be given to candidates with the following:

• Experience or specific training in investigations
• Experience using records management systems
• Prior experience working as a certified police officer

Job Specific Competencies:

• Knowledge of the basic principles and techniques of investigation including areas such as interviewing, fact-finding, accessing data sources, surveillance, or covert investigations
• Ability to plan, organize and conduct thorough and complete investigations and to adapt investigative methods, techniques and procedures to specific situations
• Ability to identify issues which require proactive solutions
• Ability to deal confidentially with legally privileged and sensitive information

Employer Highlights:
The Iowa Department of Revenue is a well-respected employer. We are focused on providing excellent customer service, while offering a wonderful team atmosphere, work-life balance, free parking, and casual attire. We have a great total compensation package for all of our full-time employees, including:

• Iowa Public Employees' Retirement System (IPERS)
• Retirement Investors Club (RIC)
• Flexible Working Environment
• Health, Dental and Vision Insurance
• Vacation Leave
• Sick Leave
• Paid Holidays (9 days/year)
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability Insurance

Questions?
The mission of the Iowa Department of Revenue is to serve Iowans and support the state government by collecting all taxes required by law, but no more. Our strength is driven by the skills, talents, and diversity of our people. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization. If you're looking for a career with an organization that values its employees and customers, you've come to the right place.
Applicants must live within the State of Iowa to qualify for this position.
Minimum Qualification Requirements
Graduation from an accredited four year college or university with major course work in law enforcement, corrections, criminology, police science, accounting, finance or law and experience equal to two years of full-time work in law enforcement, corrections or criminal investigation;
OR
graduation from an accredited four-year college or university with a major in an area not listed above and experience equal to three years of qualifying work;
OR
a combination of education and experience, substituting one year of qualifying full-time experience for each thirty semester hours of general college or university coursework;
OR
employees with current continuous experience in the State executive branch that includes experience equal to twelve months of full-time work as an Investigator 1 or 2, or in a comparable position involving investigative work experience.
For additional information, please click on this .
Additional Qualification Requirements
Applicants for positions in the Department of Inspections and Appeals must undergo a background investigation which includes a criminal history check and a dependent adult and child abuse registry check.
As required for entry into the Iowa Law Enforcement Academy for designated positions, successful applicants must be of good moral character as determined by a thorough background investigation and not have been convicted of a felony or a crime of moral turpitude; applicants must be a United States citizen.
Some positions may require a valid driver's or chauffeur's license.
Why Choose the State of Iowa?
At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our Robust Benefits Package Includes:
Competitive Compensation:
Enjoy a competitive salary that reflects directly on your skills and expertise.
Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyGain insights into your comprehensive annual compensation, including salary and State-provided benefits.
Health and Wellness:
Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning:
We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.
Paid Time Off:
Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development:
Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP):
We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion:
Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us - Elevate Your Career:
Ready to elevate your career with the State of Iowa?to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01
Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.
• No

02
PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03
Have you graduated from an accredited four year college or university with major course work in law enforcement, corrections, criminology, police science, accounting, finance or law? IF YES - How many years do you have of experience of full-time work in law enforcement, corrections or criminal investigation?

• I don't have any experience in the areas identified
• Less than two years of the experience identified
• Two years or more of experience in the identified areas

04
Have you graduated from an accredited four year college or university in an area OTHER THAN law enforcement,corrections, criminology, police science, accounting, finance or law? IF YES - How many years of full-time experience do you have in law enforcement, corrections or criminal investigation?

• Graduation from an accredited four year college or university in an area OTHER THAN the areas listed does not apply to me - I have not graduated or my major was in the areas listed
• Less than three years of the experience identified
• Three years or more of the experience identified

05
How many years do you have of a combination of post high school education and/or full-time work in law enforcement, corrections or criminal investigation? 30 semester hours equals one year of experience.

• I do not have any of the required education and/or experience
• Less than four years of the combined required education and/or experience
• Four years to less than seven years of the combined required education and/or experience
• Seven years or more of the combined required education and/or experience

06
Are you a current State of Iowa employee - executive branch? IF YES - How many months do you have of full-time work in the classification of Investigator 1 or 2, or in a comparable position involving investigative work experience for the State of Iowa?

• I am not a State of Iowa employee
• I do not have any experience in the classifications/type of work identified - for the State of Iowa
• Less than 12 months of experience in the classifications/type of work identified - for the State of Iowa
• 12 months or more of experience in the classifications/type of work identified - for the State of Iowa

Required Question