Address
Form of workOverview
The Integration Manager is a 'hands on' position that requires strong attention to detail and project management skills to support our M&A Integrations. Projects are unique, with varying levels of complexity, that require a high degree of specificity and customer service when problem solving. This is a client-facing role that will help support the overall integration strategy and will be an integrity ambassador for acquired companies to support a successful on-boarding experience.
The Integration Manager leads integrations of target company onto SM+ through 3 crucial phases: Development of tailored integration plan and team, readiness and work order cutover, and post-implementation hyper care period.
Responsibilities- Support M&A deal team in integration planning and partner with all Departments through integration execution
- Develop tailored integration plan 3-4 months ahead of selected go-live date
- Assemble the team and orient them around timing and delivery of key pieces to integrate
- Conduct at least 2 "Run of Show" sessions ahead of the integration
- The goal of the Run of Show is to identify all of the tasks that need to be completed and addressed leading up to the go-live date
- The project manager will lead these sessions and report out to the IMO leader on their status
- Identify gating risks and issues heading into SM+ integration and escalate and mitigate where appropriate
- Conduct daily stand-up meetings with key contributors to go-live success
- Collate post go-live problems, work with the group to solve them and gauge and escalate risks should they arise
- Maintain data accuracy in project trackers
- Responsible for ensuring project milestones are achieved through collaboration and effective communication between the newly acquired partner(s), internal teams, and external vendors
- Proactively identify process inefficiencies and collaborate cross-functionally to drive improvements
- Create and document scalable integration practices and playbooks to support increasing growth
- Depending on deal volume, may also support other acquisition-related activities, as needed
- Other related job duties as assigned
Required Knowledge, Skills, and Abilities:
- Excellent project management skills, including demonstrated ability to think end-to-end and manage multiple long-term projects simultaneously
- Ability to moderate complex conversations and/or highly emotional situations
- Ability to lead large group (peers or seniors) through successful integration of SM+
- Ability to prioritize problems that arise and know when to escalate risks to leadership
- Ability to work autonomously and effectively in a fast-pasted environment, and to juggle several projects with a spirit of flexibility and positive outlook
- Ability to focus and be committed to resolve complex issues
- Ability to be flexible and operate in a fast-paced environment
- Ability to successfully bring together different functions, cultures, and processes
- Candor to hold people accountable for their part
- Willingness to problem-solve alongside integration team
- Knows or has the desire to quickly learn the Facilities Service Industry and Nextech position and strategy
- High level of accuracy and attention to detail
- Experience partnering with business unit leadership representing the organization
- Excellent organizational and interpersonal skills
- Effective communication, influencing and collaboration skills
- Discipline and Perseverance
- Minimum 5-8 years relevant work experience, with at least 3+ years of experience as a Integrations manager (certifications and/or experience)
- Previous experience with Mergers & Acquisitions (M&A) Integrations
- Bachelor's degree in Business or related field or applicable experience
- Experience in HVAC Industry or other service business preferred
- Up to 50% Travel
