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Form of workJob Description
About Us:
Welcome to Brian Green Agency, Inc.,where innovation and creativity thrive! We are a leading player in the insurance industry and are always on the lookout for talented individuals who can help us take our business to the next level. Currently, we have 3 thriving offices. Two offices in Topeka and 1 office in Manhatten.We believe in fostering a work environment that is supportive, inclusive, and collaborative. We value the diversity of our team members and believe that everyone has something unique to bring to the table. Whether you are an experienced professional or just starting your career, we offer a variety of opportunities for growth and development. We are committed to providing our employees with the resources they need to succeed, including ongoing training, access to the latest technology, and a supportive team environment. If you are passionate about making a difference and want to work for a company that shares your values, then we think you will find our culture and mission inspiring. We are excited to learn more about you and your unique skills and talents, and we look forward to the possibility of welcoming you to our team.
Job Description:
Are you an experienced Insurance Customer Service Representative? Great!
We are currently seeking an experienced Insurance Customer Service Representative to join our Topeka team. The ideal candidate should have 1+ years of experience in the insurance industry and possess an active Kansas Property and Casualty license. The role requires excellent communication skills, both verbal and written, as you will be responsible for providing quality Customer Service to clients over the phone and email. You will also be required to process policy changes, answer inquiries, and resolve customer concerns in a timely and efficient manner. Candidates must be well-organized, detail-oriented, and able to work independently with minimal supervision. Depending on your experience, may make between $37,440 - $41,600 per year ($18 - $20 per hour). With added bonuses, may make up to $
Are you looking to start a career in insurance, but have no experience? No problem!
We are looking for an enthusiastic and motivated individual who has a passion for Customer Service and is eager to learn about the insurance industry. You will be provided with the necessary training and support to develop a strong understanding of insurance products and policies. In this role, you will be responsible for answering customer inquiries, processing policy changes, and providing excellent Customer Service to clients over the phone and email. The ideal candidate should possess strong communication skills, both verbal and written, be able to multi-task and prioritize effectively and work well in a team environment. This is a great opportunity for someone who is starting their career and looking to gain valuable experience in the insurance industry. Starting: $35,360 per year ($17 per hour). With added bonuses, may make up to $
Benefits
Annual Base Salary + Bonus Opportunities
Bonus Opportunities
Warm Leads Provided
Licensing Assistance
Personal Office Space
Paid Time Off (PTO)
Mon-Fri Schedule
Paid Holidays
Contributes 3% To IRA
Access To Allstate Benefits
Monthly Stipend for Health Insurance Premium
Contributes to Dental Insurance Premium
Life Insurance
Vision Insurance
Hands on Training
Professional Work Environment
Team Building Activities
Equipment Provided
Yearly Christmas Party
Responsibilities
- Add value to the customer and business relationship by creating loyalty and trust.
- Continue to look for and recognize opportunities to cross-sell/account rounding.
- Reach out to clients promptly to ensure consistent communication.
- Utilize various computer systems for daily transactions, take premium payments, review, update and make changes to policies, claim handling, and endorsements.
- Issue insurance documentation (COI, ID cards, etc.).
Requirements
- Kansas Property and Casualty License required.
- 1+ years of experience in insurance. Willing to train.
- 1+ years of experience in Customer Service.
- Knowledge of Microsoft Office Suite and Basic Computer Software
- Demonstrates the highest level of technical and cognitive abilities to ensure accuracy and precision
- Ability to independently prioritize and organize the day
- Able to work independently in a collaborative environment.
- Demonstrate professionalism over the phone, in writing, in person, and in the office to create a positive work environment and ensure effective communication.
