Inside Rental Sales Representative

This is intended to be a full-time position

Salary: $36,0000 plus commission

ESSENTIAL FUNCTIONS:

• Required to make a minimum of 40 cold calls per day to specified group of customers and report sales calls in the Sales Link CRM system.
• Prepare rental and sales quotes and other items for quick communication to customers using standard templates and other tools set forth by department.
• Responsible for engaging 400-500 inactive or new accounts from the office, telephone, and email correspondence.
• Provide customer service to inbound calls from customers and sales representatives.
• Sell rental equipment services and other Cashman products to specified customers to build customer loyalty within customer base up to a specific dollar amount.
• Will assist in the development of opportunities/leads from the Rental Coordinators to Rental Sales Representatives and Machine Sales Representatives.
• Manage lead generation to Rental/Sales Representatives from Construction Notebook, CAT Dealer Opportunity model and other project management sources.
• Assist in the development and management of leads and opportunities in Sales Link CRM system.

ADDITIONAL RESPONSIBILITIES:

• Assist and help rental representatives on sales orders with Allied Vendors.
• Build rapport with Rental/Sales Representatives, Rental/Sales Coordinators and Rental Store Managers companywide.
• Maintain accountability with management and customers.
• Work varying shifts and overtime as business needs arise.
• Other duties and special projects as assigned by supervisor.
• Enable Cashman to achieve its objective of Safely Home. Everyone. Every Day.™ by promoting a positive safety culture and adhering to all company safety policies, procedures and practices.
• Attend and complete training classes as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Product knowledge of various types of construction equipment. Rental industry knowledge a plus.
• Proficient computer technology skills, including ability to utilize company authorized software systems.
• Excellent phone and customer service skills.
• Achieves company goals of customer satisfaction, market dominance, and profitability through leadership qualities demonstrated, and timely employee feedback.
• Achieve high quality customer service standards through consistent organizational techniques.
• Accurate and timely accounting of all Rental/Sales leads and communications.
• Effectively participates as part of the Rental and Sales teams, leading and assisting where appropriate and requesting assistance when needed.
• Assists in achieving budget and revenue goals set forth by management teams.
• Adhere to company policies, procedures, and safety regulations. Use of all safety equipment as necessary. Report any unsafe acts or conditions.

EDUCATION AND EXPERIENCE:

• High School diploma, G.E.D. or trade school equivalent.
• Five (5) years' experience in a Sales/Service department.
• Two (2) years' experience in a telephone based customer service environment.
• Ability to effectively communicate in both written, verbal, and email form.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Professional appearance and demeanor consistent with position and responsibilities.
• Self-motivated and detail oriented; work with minimum supervision.
• Stand/walk 1-4 hours in a day. Sit 5-6 hours in a day.
• Occasionally/frequently lift up to 50 lbs.
• Must be able to occasionally/frequently bend, squat, and climb; including ability to ascend and descend ladder.
• Must use hands for repetitive simple grasping, pushing, pulling, and fine manipulation.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office/inside environment.
• Exposure to shop/warehouse/outside environment.
• Field environment with exposure to adverse weather conditions including heat, cold, wind, rain, dust, and dirt.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)