Human Resources Service Center Specialist (Hrsc)

We are seeking a customer focused, detail-oriented person to join our Human Resources team in Houston, Texas. The HR Service Center Specialist is an associate level position on our shared services team and is responsible for performing a variety of administrative and technical Human Resource (HR) activities in support of our internal clients (employees and managers) and our HR Centers of Expertise.

This role reports to the Supervisor, HR Service Center, is based in Houston and is eligible for a Hybrid in-office, work-from-home work schedule.

What you'll do:

• Process new hires from time of job offer through orientation. Tasks include (but are not limited to) creating IT requests, ordering and following up on background checks, ensuring all documentation is signed, bonus and relocation funds are processed, employment eligibility, and I-9s, coordinating new employee onboarding sessions
• Act as first point of contact for inquiries into HR from internal and external clients, responding with a high level of customer service, professionalism and promptness using our customer relationship management software
• Enters data into HRIS system in an accurate, complete and timely fashion. Tasks include but are not limited to entering new hires, terminations, leave of absence
• Consistently monitor federal and state leaves reviewing documents and triaging as needed. Monitor and triage ADA/ADAA requests and track progress. Responds to unemployment claims and processes tuition reimbursement
• In partnership with Talent Acquisition, process temporary and contract employees ensuring appropriate approvals are obtained before starting
• Tasks include (but are not limited to) creating IT requests, following up on background checks
• Other administrative activities include processing invoices, ensure compliance posters are kept up to date, auditing processes and activities for accuracy, maintaining electronic and paper employee files and other duties as assigned

What you bring:

• Bachelor's degree, preferably in Human Resources or similar field with two or more years' experience or in lieu of education, five or more years' experience in a similar role
• Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint)
• Experience with HRIS systems; Vantage is a plus

• Excellent interpersonal/communication skills both verbal and written
• Able to work professionally with a cross section of people within the organization
• Strong attention to detail with a focus on quality and accuracy
• Good critical thinking skills, aware of downstream impacts
• Ability to focus in an active environment
• Well organized with good time management skills
• High level of presenteeism
• Works comfortably in a fast paced and dynamic environment
• Flexible and willing to take initiative
• Brings new ideas and thoughts to the team and is willing to yield and support the team if needed

Additional Information/Conditions:

• Must be eligible to work for any U.S. employer without the need for sponsorship now or in the future
• Must be willing and able to comply with ENGIE's policy with respect to COVID vaccination and testing
• Must be willing and able to comply with all ENGIE ethics and safety policies
• The noise level in the work environment is usually moderate
• Sitting for long periods of time
• Ability to meet highest attendance requirements
• Ability to use a phone
• Ability to communicate and a company computer to communicate via email and create presentations
• Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• Reasonable accommodations may be made to enable individuals with the needed assistance to perform the essential functions
• Eligible for a hybrid schedule consisting of in-office and work-from-home opportunities

Why ENGIE?

ENGIE North America isn't just participating in the Zero-Carbon Transition, we're leading it! Join us as we develop energy that is more renewable, more efficient, and more accessible to everyone.

Unite with us in leading the transformation of the world of energy! ENGIE is looking for talented and motivated individuals to create the future of energy and customer solutions. Join a rewarding and flexible work environment that encourages innovation and creativity to help customers meet their energy challenges today and in the future. Are you up for the challenge?

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion. We do so for the benefit of our employees, customers, products and services, and community. ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment. All employment decisions at ENGIE are based on business needs, job requirements, and individual qualifications. ENGIE is committed to providing equal employment opportunities regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship, age, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity, or gender expression (including transgender status), sexual orientation, marital status, civil union, or domestic partnership status, military service or veteran status, physical or mental disability, protected medical condition, genetic information, or any other legally protected category (referred to as "protected characteristics") as defined by applicable federal, state or local law in the locations where we operate.

• Salary Range: USD $39,270.00-$100,620.00 annually
• Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors

• In addition to salary, this position is eligible for a competitive bonus/incentive plan
• At ENGIE we understand that benefits matter, we offer competitive benefit options including medical, dental and vision coverage, life insurance, employer paid short-term and long-term disability insurance, paid vacation, holidays, sick leave, parental leave, and a 401(k) Retirement Savings Plan option with a company match
• More information can be found here: Discover our employee benefits

ENGIE complies with all federal, state, and local minimum wage laws.

Your talent acquisition partner can share more specific information regarding the salary for the position based on the work location.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.
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Business Unit: T&G

Division: T&G NORTHAM - Regional Hub

Legal Entity: ENGIE North America Inc.

Contract Type: Permanent

Professional Experience: Junior (experience < 3 years)

Education Level: Bachelor's Degree