Human Resources Representative

About Us:
At Encompass Community Services we provide our community with a wide range of services related to family & social well-being, early childhood education, behavioral health, housing and more. Every day through these services we work to make health, education and housing more equitable for all people in Santa Cruz County. For more than 40 years our work has touched generations by helping people have access to education, rebuild relationships, restore their health and regain dignity.

JOB SUMMARY:

We are looking for a highly organized individual with excellent communication skills to assist managers and candidates through the pre-hire process. You will be very comfortable with technology and systems which you will use to conduct credential verifications, create and store electronic records, and generate monthly, quarterly, and annual reports. Other responsibilities or support include workers compensation, safety, research, onboarding. As the HR Representative, you will be a highly confidential individual who will demonstrate problem-solving abilities and the flexibility to adjust or prioritize daily responsibilities. Position based out of Santa Cruz with hybrid work model available.

DUTIES & RESPONSIBILITIES:

• Ensure compliance in hiring process and documentation for new employees
• Communicate with new hires and managers throughout the hiring process
• Facilitate weekly New Employee Orientation and provide Encompass identification such as employee badges and business cards
• Primary contact for employee satisfaction communications and endeavors
• Track and communicate timeline and projected completion of hiring process
• Serve as internship coordinator
• Collect and store necessary information for yearly audits
• Collect personnel paperwork, create of program files, and maintain onsite personnel records
• Use online systems to monitor credentials and licensing
• Workers Compensation point of contact for claims processing, monitoring, and reporting
• Serve as Safety Coordinator and organize agency wide quarterly safety meetings
• Back up for leave of absence administration
• Generate monthly, quarterly, and annual credential and licensing reports
• Complete ad hoc reports
• Perform administrative and clerical duties necessary to the position
• Support Senior HR Representative with recruiting tasks, as needed
• Other duties as assigned

QUALIFICATIONS

Required:

• Minimum HS Diploma or GED
• Strong computer literacy required (MS Word, Excel, PowerPoint preferred)
• Excellent organizational skills and strong attention to detail
• Excellent verbal and written communication skills
• Ability to maintain confidentiality in daily operations and conduct business in professional manner

Preferred:

• Bachelor’s Degree in Human Resources
• 2+ years’ experience in office administration
• Previous experience using HR systems (ADP and learning management)
• Data management, reporting, and analysis
• Resourceful and results-oriented
• Strong sense of initiative

Wages & Benefits:
Our total compensation package includes a comprehensive medical and dental insurance plan for full time employees, 403(b) retirement plan, paid holiday, sick time, and 17 days of paid vacation, pro-rated for positions less than 40 hours a week.

Encompass Community Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. We are committed to excellence through diversity and strive to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all clients and employees.

Our programs recognize the value of racial, ethnic, cultural and linguistic diversity and strive toward a culture of trauma-informed practice, with the overarching goal of ensuring that all services promote healing, and integrate the values and standards of providing culturally and linguistically appropriate services.

If you require assistance applying on-line, we have computer terminals available at our 380 Encinal Street Suite 200 office in Santa Cruz, Tel: 831-469-1700, and at our 225 Westridge Drive location in Watsonville, Tel: 831-724-3885. Please call ahead to schedule an appointment.