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Form of workJob Description
SUMMARY
The Human Resources Assistant at Team Member Central will provide exceptional “in person” support to Team Member inquiries in a number of areas related to benefits and individual needs related to their employment. Cash handling skills are used to support the selling of Team Member Perk items. This position will help Team Members navigate the resources and tools available as it relates to employee self-service and connect Team Members with the appropriate HR representatives when necessary. This position will also assist with HR Administration, Community & Wellness.
ESSENTIAL RESPONSIBILITIES
- Interact and support with Team Members on a daily basis, responding to their questions and guiding them to the appropriate service.
- Assist the Team Members with questions regarding their personnel status, pay, leave of absence, healthcare benefits and Wellness inquires.
- Answer phone calls polity and efficiently to meet and exceed all Team Members needs and requests.
- Assist Team Members with recognition programs.
- Distribute company giveaways.
- Assist Team Members with signing up for various activities.
- Responsible for cash handling transactions supporting the company’s Team Member Perks offerings.
- Perform other duties as assigned.
Qualifications
QUALIFICATIONS/REQUIREMENTS
- High School diploma
- Minimum of 1-2 years of internships or work experience in a professional work environment.
- Highly proficient with Microsoft Office (Outlook, Excel, PowerPoint, Word).
- Experience with customer service in a guest/customer facing industry.
- Flexibility with their schedule with availability to work on weekends, holidays and nights as required.
DESIRED CHARACTERISTICS
- Bachelor’s degree from a four-year college or university in Human Resources, Business, Communication, or related field is highly preferred.
- Professional and personable with the ability to exercise sound judgment when dealing with sensitive matters.
- Flexible and adaptable in a fast-paced environment
- Ability to work with others and collaborate throughout the organization.
- Proven ability to be a self-starter, motivated and proactive on the job.
- Strong organization skills, detail oriented, and ability to handle multiple tasks and assignments.
- Excellent verbal and written communication
- Can easily multitask and manage multiple projects.
ADDITIONAL REQUIREMENTS
- This position is required to be performed full-time from an NBCUniversal-designated worksite.
- This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $40,000 - $50,000
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.
