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SalaryAre you interested in making a difference in Baltimore City? Become part of our team that cares about those in crisis.
Position Title: Human Resource and Operation Support Specialist
If you are looking for a Human Resource career with the opportunity for advancement, BCRI has a great opportunity for you. At BCRI we understand that our business thrives when our personnel thrive, and this starts by hiring the right human resource professionals.
Work Hours: Can be Flexible - All Hours are Worked On Site - Monday thru Friday
Job Scope: As the front-office contact at BCRI, the person in this position will have both administrative and strategic responsibilities, facilitating smooth and efficient business operations. The primary goal is to provide professional service to our employees while ensuring compliance to BCRI's personnel policies and procedures. This includes but is not limited to the planning and administration of important functions such as onboarding new employees, record keeping, payroll, benefits administration and the maintenance of personnel files, along with other administrative duties. Additional administrative duties include interacting with callers and vendors, providing positive customer service to all who call or visit BCRI. In order to achieve this goal, the following duties are expected:
Required Experience: Minimum of two years' Human Resources experience required. Proficiency in HIPAA, ethics, and diversity protocols, with a problem-solving aptitude and thorough knowledge of human resource policies. Excellent communication and interpersonal skills with the ability to prioritize and adapt in a fast-paced environment.
Physical Demands/Work Conditions/Hazards: Moderate walking, standing, climbing stairs, and sitting required. Light lifting may be needed. Office work is in a well-lighted and ventilated environment. Potential exposure to highly charged, stressful and emotional situations with the potentialexposure to aggressive encounters.
Fulltime Benefits: Medical, Dental, Vision, 403(b) Retirement Plan, Vacation, Sick, Personal, and
Holiday Leave. Medical participants receive a $1,500 debit card to cover eligible deductible and copay expenses.
Pay Range: hourly rate of $18 to $20 an hour
COVID-19 considerations:
Because we are a healthcare service-oriented non-profit organization serving Baltimore City and want to provide a safe working environment for our employees, we require all new hires to be fully vaccinated against COVID-19, subject to a verifiable medical and religious exemptions which does not cause undue hardship in protecting those we serve and fellow employees.
About Baltimore Crisis Response, Inc:
Baltimore Crisis Response, Inc. (BCRI) is a private, non-profit organization with a proven track record of providing behavioral health crisis services to individuals with mental health and substance use disorders. Established in 1992, the BCRI mission is to provide timely and effective behavioral health crisis response services and treatment in the least restrictive environment.
BCRI serves Baltimore as the city's first and only comprehensive crisis response system of care, providing a telephone crisis hotline, mobile crisis teams, medical detoxification, case management, crisis residential alternatives, in-home support, and critical incident response teams, along with community and police education services.
Learn more by visiting our website: www.BCResponse.org
Position Title: Human Resource and Operation Support Specialist
If you are looking for a Human Resource career with the opportunity for advancement, BCRI has a great opportunity for you. At BCRI we understand that our business thrives when our personnel thrive, and this starts by hiring the right human resource professionals.
Work Hours: Can be Flexible - All Hours are Worked On Site - Monday thru Friday
Job Scope: As the front-office contact at BCRI, the person in this position will have both administrative and strategic responsibilities, facilitating smooth and efficient business operations. The primary goal is to provide professional service to our employees while ensuring compliance to BCRI's personnel policies and procedures. This includes but is not limited to the planning and administration of important functions such as onboarding new employees, record keeping, payroll, benefits administration and the maintenance of personnel files, along with other administrative duties. Additional administrative duties include interacting with callers and vendors, providing positive customer service to all who call or visit BCRI. In order to achieve this goal, the following duties are expected:
- Answer general calls to BCRI and greet visitors when they arrive in the building.
- Facilitate the onboarding process of all new hires to create an exceptional first-day experience including:
- Input employees into all systems including payroll, benefits, training, medical records, and license/certification renewal.
- Facilitate employee enrollment and engagement in these systems.
- Assist in the biweekly payroll processing.
- Monitor the processing of 6-month and annual evaluations including employee credentialing, driving background updates and receipt of in-house training transcripts.
- Track employee required testing, licensure and certification renewals.
- Support the legal compliance of state and federal regulations including applicable employment laws.
- Maintain employee records and provide assistance in the preparation of program and financial audits.
- Identify and recommend strategies to improve administrative efficiency and reduce program cost.
- Participating in BCRI committees and training activities.
- Other responsibilities, as required.
Required Experience: Minimum of two years' Human Resources experience required. Proficiency in HIPAA, ethics, and diversity protocols, with a problem-solving aptitude and thorough knowledge of human resource policies. Excellent communication and interpersonal skills with the ability to prioritize and adapt in a fast-paced environment.
Physical Demands/Work Conditions/Hazards: Moderate walking, standing, climbing stairs, and sitting required. Light lifting may be needed. Office work is in a well-lighted and ventilated environment. Potential exposure to highly charged, stressful and emotional situations with the potentialexposure to aggressive encounters.
Fulltime Benefits: Medical, Dental, Vision, 403(b) Retirement Plan, Vacation, Sick, Personal, and
Holiday Leave. Medical participants receive a $1,500 debit card to cover eligible deductible and copay expenses.
Pay Range: hourly rate of $18 to $20 an hour
COVID-19 considerations:
Because we are a healthcare service-oriented non-profit organization serving Baltimore City and want to provide a safe working environment for our employees, we require all new hires to be fully vaccinated against COVID-19, subject to a verifiable medical and religious exemptions which does not cause undue hardship in protecting those we serve and fellow employees.
About Baltimore Crisis Response, Inc:
Baltimore Crisis Response, Inc. (BCRI) is a private, non-profit organization with a proven track record of providing behavioral health crisis services to individuals with mental health and substance use disorders. Established in 1992, the BCRI mission is to provide timely and effective behavioral health crisis response services and treatment in the least restrictive environment.
BCRI serves Baltimore as the city's first and only comprehensive crisis response system of care, providing a telephone crisis hotline, mobile crisis teams, medical detoxification, case management, crisis residential alternatives, in-home support, and critical incident response teams, along with community and police education services.
Learn more by visiting our website: www.BCResponse.org
