Under the direction and supervision of the HRM and Senior HR staff, the HR Assistant handles various phases & aspects of HR activities, with emphasis on administrative and support duties. This individual is primarily responsible for organizing & maintaining personnel records & databases, acknowledging & responding to personnel inquiries, assisting with recruitment efforts, coordinating onboarding procedures, as well as being the primary clerical & administrative support for the Human Resource Department. Opportunities to work on specific human resource projects will also be provided.
Essential job duties include, but are not limited to:
- Create and maintain employee personnel files and personnel database (spreadsheets & web-based) in a highly organized, accurate, and timely manner in compliance with State and Federal Labor regulations.
- Perform general clerical support, such as copying, faxing, mailing, filing, shredding, typing and word processing, as well as general organization of HR office.
- Enter and update employee information in the HR spreadsheets and HRIS database to document personnel information & transactions such as hires, promotions, transfers, employment status, compensation information, performance reviews, terminations, and other employee statistics for government reporting and agency record-keeping.
- Create monthly reports for managers and C.E.O. to notify them of expiring staff medical clearance records and other required documents; track staff certifications & send monthly notices to notify staff of expiring staff medical clearance records and other required documents.
- Compile & prepare Onboarding materials, New Employee Orientation packs, Personnel Files, ID badges, etc., as needed and instructed
- Undertake activities to coordinate and schedule new employee/volunteer orientations, in conjunction with Program and HR staff.
- Coordinate, schedule, and monitor Onboarding procedures and phases with Employee, Supervisors/Managers, and Program Directors.
- Prepare and process Hiring Letters, Personnel Action Forms, and other necessary documentation for changes to employees' status.
- Prepare employee separation notices and all related termination/COBRA documentation, in coordination with the Administration (HR, Accounting, IT) staff
- Assist in the recruitment for vacant positions by posting on public job boards, colleges and university job boards, community groups and organizations, and local and regional media. Provide initial screening and processing of applicants in order for Program Directors & Managers to interview and select potential candidates.
- Assist HR Team in the coordination of agency-wide team-building and appreciation activities for staff (monthly leisure activities, retreats, company party, etc), including participating in &/or facilitating activities.
- Create flyers, announcements, memos, letters, and other media, both hard-copy and electronic formats, for communications to employees.
- Assist in special projects, events, and other endeavors undertaken by the agency.
- Assist with report preparation, as needed & requested by Directors.
- Create, design, and/or revise RAMS personnel forms & documents to ensure compliance with company policies and State/Federal labor regulations.
Minimum Required Qualifications:
- HS or GED required. BA/BS degree in Human Resources or related business administration field, preferred (Equivalent combination of other education/training and significant/long-term applicable administrative office experience may be considered)
- At least one year of employment experience in the Human Resource or personnel/workforce management field, required. Demonstrated experience & knowledge in working with employees with disabilities, preferred.
- Experience in working with HR software or web-based administration program, required
- Thorough command and knowledge of MS Office (Word, Excel, & Outlook) required.
Other Preferred Qualifications:
- At least one year of experience in administering employee benefit programs including group health insurance benefits, leave/PTO benefits, disability, and Worker's Compensation, preferred
- Excellent interpersonal & communication skills & etiquette, and comfortable with speaking in public and conducting presentations in group settings
- Excellent organization skills, time management skills, and attention to detail
- Experience & ability to effectively comprehend and interpret/explain documents such as agency memos & announcements, personnel policies & procedures, insurance forms, safety rules, etc.
- Excellent writing & design skills for creating memos, spreadsheets & reports, and correspondence in formats that are aesthetically pleasing and user-friendly; ability to clearly present & communicate the information presented in such documents. Expertise in creating documents and flyers using MSWord, Photoshop, Publisher, or other similar programs
- Fluency in Cantonese &/or Mandarin, or Spanish, preferred
- Ability to maintain professionalism & composure in challenging personnel situations.
- Ability to maintain proper confidentiality within and outside the agency regarding all personnel data and information.
- Strong commitment to the philosophy, goals, & mission of RAMS in providing community-based, culturally competent, and consumer-guided mental health services to the community.