HQS Inspector

Summary: The purpose of this position is to conduct housing quality inspections on privately owned rental dwellings for clients receiving rental assistance under the Assisted Housing Program. The requirements listed below are representative of the knowledge, skill and/ or ability of the employee. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

1. Inspector makes schedules, sets appointments, and conducts inspections of units to ensure compliance with federal, state, local laws and housing requirements under Housing Quality Standards. Housing quality inspector performs initial inspections as well as annual re-inspections and inspections as needed.

2. Conduct unit inspections ensuring compliance with building standards (determined by the agency) and local building codes as it pertains to HQS. Be able to identify deficiencies according to inspection booklet and provide a list of unit deficiencies to both landlord and tenant.

3. Records all findings and deficiencies referencing both the agencies and HUD inspection requirements. If all requirements are not met, inspector sends written notification to the landlord with re-inspection date and time (copy to the tenant). Provide information and technical assistance to landlords, clients and staff members as it pertains to the inspection process.

4. Perform re-inspection of units to determine if work was performed to bring the unit back to HQS standards. Determine if unit meets the final inspection and process the inspection paperwork either using a table or inspection forms.

5. Coordinates appointment schedules with geographic areas, identifies the location of appointments on maps. Can read and interpret maps to determine the location of set appointments.

6. Performs rent reasonableness studies, compiles, and maintains rent comparable for the geographical area served by the HQS Inspector.

7. HQS Inspector maintains maintenance and upkeep on agency vehicles.

8. Any other reasonable related duties as assigned.

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Technical Skills - This position requires an applicant to have a working knowledge of various types of office equipment and office software (i.e. computers, fax machines, Microsoft Office Suite (Word, Excel, and PowerPoint).

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Initiative - Volunteers readily; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence and speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Nature and Scope:

ED/EXP: Associate’s degree and 1 or more years of related work experience or related experience or equivalent combination of education/training and experience, which in the sole-discretion of the Executive Director, provides the required knowledge, skills and abilities may be considered. Applicant must have working knowledge of computers & office programs (Word, Excel etc.) and possess customer service skills. Applicant may be required to utilize an agency vehicle, must possess a current in state driver’s license in good standing with a good driving record. However, an applicant with a valid out of state driver’s license is a current military dependent or resides outside the state (Ms.) will not be required to have an in-state driver’s license. Applicant must maintain their current out of state driver’s license in good standing. Applicant must possess computer skills including working knowledge of Microsoft Office (Word, Excel & PowerPoint). Applicant must be able to drive both short and long distances either as a driver or passenger. Total hours worked during a week is 40-hours; however, hours worked during a week may not be confined to business hours and may shift depending upon demand such as group meetings etc.

W/C: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of the job. Employee must be physically capable of accessing all areas of a dwelling, including climbing stairs and entering crawl spaces. Structures may be multi-stored and/or handicapped inaccessible. Employee must regularly lift and /or move up to 10 pounds, and occasionally lift and /or move up to 25 pounds. Employee may be exposed to unfavorable conditions during the inspection process. They must also have the ability to focus during inspection process and read materials. Production is required to meet deadlines.

Job Type: Full-time

Pay: $18.50 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• AD&D insurance
• Bereavement leave
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Work Location: In person