Hotel Front Office Supervisor

At Waterford Hotel Groupwe pride ourselveson cultivating a workplace that feels like home and brings out the best in you, each and every day.Front Office Supervisor Overview:
Our hotel is looking for a Front Desk Supervisor to primarily supervise the front desk team and ensure smooth operations to generate excellent guest interaction and satisfaction scores. You will ensure that hotel charges are processed accurately to the guest’s accounts, invoices and bills are verified.
Supervise daily shifts process ensuring all team members adhere to the standard operating procedures.
Training of employees to resolve issues or problems in a professional and accurate manner.
Flexible working hours.
Ability to work with little or no supervision while meeting high-performance standards.
Full time associates can enroll in medical, dental and vision coverage and p art-time associates averaging 17.5 hours a week can enroll in dental and vision coverage . Full-time associates receive paid time off within the first 90 days of employment . We also offer paid holidays for eligible associates . Shoes for Crew s- All associates are eligible for a shoe subsidy through Shoes for Crews.
For more information, please visit our website at waterfordhotelgroup.