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Company

Red RoofSee more

addressAddressWest Palm Beach, FL
type Form of workFull-Time
CategoryReal Estate

Job description

WHO IS OUR IDEAL CANDIDATE?

  • Someone to help our guests! Show off your city and be the tour guide for the guests - send them to your local favorites.
  • Make an impact on your guests by making each experience unique and tailored to them.
  • Sincere smiles go miles - we want someone who loves hospitality. When was the last time you did something nice for someone?
  • Empowered individuals are our favorite - be your bold self.
  • Schedule should be flexible and available for weekends and Holidays.
  • Bilingual preferred but not required.


WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE?

  • Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
  • Takes reservation requests and making adjustments to reservations as needed
  • Works with Hotel Management and other team members to provide an excellent guest experience
  • Uses our front desk computer system to complete customer transactions and run reports
  • Communicates with the housekeeping team to be aware of room availability or guests


QUALIFICATIONS

  • HS Diploma or equivalent work experience
  • 1-2 years in a previous customer service position
  • Basic office skills (i.e. math, cash handling, computer skills, etc.)
Refer code: 3293202. Red Roof - The previous day - 2023-03-22 02:42

Red Roof

West Palm Beach, FL
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