Hotel Front Desk Receptionist

Hilton Home2 Suites is a small business in New Albany, OH. We are professional.

BACKGROUND CHECK REQUIRED BEFORE OFFER OF EMPLOYMENT

Responsibilities:
- Greet and check-in guests in a friendly and professional manner
- Handle guest inquiries and provide information about hotel services and amenities
- Operate the phone system to answer incoming calls and transfer calls to appropriate departments
- Process guest payments and maintain accurate records
- Balance and reconcile daily financial transactions
- Prepare reports for management regarding occupancy rates, revenue, and other relevant data
- Ensure the security and confidentiality of guest information

Requirements:
- Previous experience in a customer service role, preferably in a hotel or hospitality setting
- Strong communication skills, both verbal and written
- Excellent interpersonal skills with the ability to interact effectively with guests and team members
- Proficient in using computer systems and software, including reservation systems and Microsoft Office Suite
- Detail-oriented with strong organizational skills
- Ability to work independently with minimal supervision
- Flexibility to work night shifts, weekends, and holidays as required

As a Night Auditor, you will play a vital role in ensuring the smooth operation of the hotel during overnight hours. Your friendly demeanor, attention to detail, and excellent customer service skills will contribute to creating a positive experience for our guests. If you are looking for an opportunity to join a dynamic team in the hospitality industry, we encourage you to apply.

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Schedule:

• 8 hour shift
• Evening shift
• Morning shift

Work setting:

• In-person

Work Location: In person