Job Overview:
We are seeking a friendly and professional Concierge to join our team. As a Concierge, you will be the first point of contact for guests and will provide exceptional customer service to ensure a positive experience. If you have a passion for hospitality and enjoy assisting others, we would love to hear from you.
Sales commission included + opportunity for tips
Responsibilities:
- Greet guests upon arrival and provide a warm welcome
- Provide information about hotel amenities, local attractions, and dining options
- Make reservations for guests at restaurants or other venues
- Maintain a clean and organized front desk area
- Coordinate with other hotel staff to ensure guest satisfaction
Skills:
- Have sales ability and knowledge
- Ability to upsell guests and recommend local attractions
- Strong guest service skills with the ability to anticipate guest needs
- Excellent communication and interpersonal skills
- Proficient in phone etiquette and handling guest inquiries over the phone
- Knowledge of restaurant recommendations and local attractions
- Familiarity with front desk operations in a hotel setting (Not required but recommended)
- Multilingual abilities are a plus
Requirements:
- Previous experience in a customer service role, preferably in the hospitality industry
- Ability to work flexible hours, including evenings, weekends, and holidays
If you are dedicated to providing exceptional service and enjoy creating memorable experiences for guests, we encourage you to apply. Join our team today and be part of our commitment to delivering outstanding hospitality.
Job Types: Full-time, Part-time
Pay: From $200.00 per day
Expected hours: 40 per week
Schedule:
- Morning shift
People with a criminal record are encouraged to apply
Ability to Relocate:
- New Orleans, LA 70130: Relocate before starting work (Required)
Work Location: In person