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Company

Elgen StaffingSee more

addressAddressNew York, NY
CategoryInformation Technology

Job description

Job Description

Our client, a prominent, boutique real estate law firm based in New York City, has an immediate need for an experienced Help Desk Engineer, to join their winning team.

Our candidate of choice will responsible for troubleshooting, updating and maintaining all technology related equipment at the firm and assists firm employees with day to day help desk matters. You will ensure compliance with the Firm’s IT & cyber security protocols and policies and possess exceptional computer skills and the ability to diagnose software and hardware related issues.

KEY RESPONSIBILITIES:

  • Troubleshooting, updating and maintaining all desktop, laptop, printer/copier and conference room equipment;
  • Monitoring and handling daily system backups, setting up equipment for various business meetings;
  • Maintaining accurate documentation and records;
  • Ensure compliance with Firm's IT and cyber security protocols and policies;
  • Setting up and replacing computers and phones for the new hires and existing workforce;
  • Assisting staff with software, hardware and remote access related issues;
  • Work with external vendors on IT-related projects;
  • Provide occasional after hours and on-call support; and
  • Other responsibilities as assigned that may change from time to time.

KEY RESPONSIBILITIES:

  • Bachelor's Degree from an accredited school in IT or related field
  • Prior IT experience working in a legal or professional services firm a plus
  • Working knowledge of law firm operations related software (e.g. Document Management Systems, Accounting/Billing Software, Document Comparison Software, and PDF Editor) a plus
  • Exceptional computer skills and the ability to troubleshoot and diagnose software and hardware related problems
  • Prior experience replacing hardware parts on desktops and laptops
  • Ability to communicate step-by-step procedures to staff in a clear and concise manner.
  • Expertise in Microsoft Windows 10, Microsoft Office and Adobe Acrobat is required
  • Experience with network repairs, including PCs, smartphones, printers and copiers
  • Basic knowledge of Microsoft Windows Server environment
  • Reliable, self-starter who can work independently and also be a team player
  • Exceptional interpersonal and communication skills and ability to build relations with staff and firm's clients.
  • Exudes a confident and professional demeanor at all times
  • Excellent organizational an skills and ability to prioritize multiple tasks
  • Meticulous attention to detail
  • Ability to maintain strict confidentiality
  • Thinks outside the box to come up with creative solutions to resolve matters
  • Personal drive to improve skill set and learn new tasks

 

Please apply today to be one of the first candidates considered for the role!

Elgen Staffing is the fastest growing staffing agency in New Jersey. With a deep understanding of today's hiring trends and technologies we have the ability to leverage the most effective recruiting methods to find the best candidates across numerous markets and industries and place them into the appropriate position successfully. Please allow us to help you find your dream job today!

Refer code: 2310632. Elgen Staffing - The previous day - 2023-02-02 17:55

Elgen Staffing

New York, NY
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