Health Services Representative - 64906007

Requisition No: 802168 

Agency: Department of Health

Working Title: HEALTH SERVICES REPRESENTATIVE - 64906007

Position Number: 64906007 

Salary:  $21.00 Per Hour 

Posting Closing Date: 06/04/2023 

BROWARD COUNTY HEALTH DEPARTMENT

OPS HEALTH SERVICES REPRESENTATIVE -64906007

STD Program

OPEN COMPETITIVE OPPORTUNITY

This position requires you to work on site at one of our facilities located throughout Broward County.  

This is an OPS (Other Personal Services) positions and as such no paid time off is offered. Health benefits will be offered for full-time employment.  OPS employees are eligible to participate in a deferred compensation plan.  We request that all applications be completed with People First - no faxed or mailed applications to the agency. Experience, education, and/or training used to meet the minimum qualifications and in response to the qualifying questions must be verifiable through information contained in your application. 
When completing the online application, all gaps of employment or education greater than 90 days starting from high school must be explained (approximate date, month, and year) identifying company name or if unemployed. Incomplete applications will not be considered.

DESCRIPTION OF DUTIES:

The functions of the Health Services Representative is to receive incoming reports of Sexual Transmitted Infections from health care providers and laboratories, to process the reports by entering health data into the Patient Reporting Surveillance Manager (STARS) Database and to interact with external health care providers and laboratories and obtain additional health information for case management purposes. This position reports to the Sexually Transmitted Diseases (STD) Program Surveillance Supervisor.

Works in the STD Program, HSR ensures all STD records are entered in a timely manner into STARS Database.  In addition, files and reviews medical records and Field Records (FR) to verify patient history, diagnosis, treatment and other pertaining information to assist the Disease Intervention Specialist (DIS) and Supervisor.

Interacts professionally with staff, health care providers and laboratory personnel to collect patient demographics and medical confidential information. Acts as liaison between the STD Program and other County Health Department Disease Control Programs to provide and elicit appropriate patient information and demographics updates. Serves a "back-up" for other HSR's in the STD Program.

Knowledge, Skill & Abilities

Knowledge of methods of compiling, organizing and analyzing data.
Knowledge of Case Management.
Knowledge of STD and HIV/AIDS.
Knowledge of Microsoft Office Suite, PowerPoint, Excel, Outlook, Office, and Word.
Ability to conduct fact-finding investigations.
Ability to maintain strict confidentiality.
Ability to communicate effectively.

MINIMUM QUALIFYING QUESTIONS

1.  Are you willing to work before, during and/or beyond normal work hours or days in the event of an emergency?

2.  Experience working in the STD or HIV field.

3.  A valid driver's license, free of major infractions and access to an automobile to be utilized for work purposes.

4.  Able to work nights and weekends according to program needs.

5.  Willing to participate in STD community outreach.

6.  Intermediate level (or higher) computer skills.

PREFERED QUALIFYING QUESTIONS:

1. One (1) year of experience working in the STD or HIV field.
2.  An Associate degree or high in Public Health or related field from an accredited college or university

3.  Working experience in public health, interviewing, counseling, or case management?

Florida Department of Health Mission, Vision, and Values: 
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:
BROWARD COUNTY

The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

    State of Florida 401(a) FICA Alternative Plan (mandatory)
    Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)
    Workers' Compensation (mandatory, if needed)
    Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
    Deferred Compensation (voluntary)
    Employee Assistance Program (voluntary)
    And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  
 
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. 
 
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 
 
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 
 
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   
 
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
 
 
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    
 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.