Golf Shop Merchandiser

Position Title: Merchandiser

Reports To: Head Golf Professional

Department: Golf Shop

Employment Dates: Temporary ? Dates Ranging Mid-April through Mid-October

Purpose of Position: Under the direction of the Head Golf Professional, the Merchandiser is a non-exempt, seasonal position responsible for effectively and efficiently displaying, selling, and monitoring Golf Shop soft goods inventory. Ensures the highest level of service as meets expectations of Club members. Performs all work in accordance with essential functions and responsibilities as described below and in the spirit of the Club?s mission and vision.

Responsibilities: Duties shall include but not be limited to:

• Sells Golf Shop products in a professional, informative, friendly manner. Provides premier customer service to our members and their guests and is the point person for all soft goods information. Works to ensure member satisfaction and creates an inviting shopping environment.
• Merchandises and promotes product through creative and attractive displays. Rotates merchandise displays daily, and in-shop inventory as needed, and logs all changes. Analyzes sales to identify how different displays correlate to sales. Ensures Golf Shop and shop merchandise appearance is always impeccable.
• Stays abreast of industry trends and works with vendors to be knowledgeable of product details, performance, origin, and pricing. Assists with golf department staff training on product and sales techniques.
• Assists with accurate and efficient inventory management, including purchasing, receiving, properly storing, and maintaining stock and par levels. Assists with inventories and maintaining inventory controls to meet financial goals and prevent shrink. Keeps merchandise in excellent condition through steaming, folding, and proper storage procedures.
• Researches vendors and product and makes buying recommendations to the Head Golf Professional.
• Coordinates special orders and trunk shows. Works with members, maintains log, places order, follows up with customers, and properly receives of merchandise.
• Operates and is able to troubleshoot problems with phones, computers, point-of-sale software, tee time software, and credit card machines.
• Ships and tracks product as necessary.
• Assist the Professional staff with daily tasks, tracking demo and rental club usage, maintaining lesson books and tee times. Assists with Club tournaments.
• Ensures Pro Shop is recognized as a premier golf shop retailer by following appropriate practices and preparing applications for awards and nominations.
• Participates in brainstorm sessions to improve standard operating procedures and recommend future improvements to golf operation. Attends and conducts golf and Club related meetings as required.
• Assists with member newsletter content. Is aware of Club activities and promotes them to members.
• Performs other duties as designated by the Head Golf Professional.