Golf Car Registration Clerk I

Ocean lakes family campground

golf car registration clerk i

1. REPORTS TO: Golf Car Manager

1. PURPOSE OF POSITION: Assist all guests with golf car rentals, registrations, and golf car storage in a professional manner.

1. CLASSIFICATION: Hourly - Non-Exempt - Paygrade 5

1. DEPARTMENT: Ocean Lakes Golf Cars

1. DUTIES AND RESPONSIBILITIES:

• Rents golf carts to guests by taking money and logging information in the computer. Logs and files rental contracts.
• Registers personal Golf Cars for guests into the computer system and ensures that all guests have the proper insurance documentation to register their Golf Cars.
• Balances daily cash drawer.
• Ensures and maintains upkeep of building interior.
• Answers phone and distributes messages.
• Keeps records of storage Golf Cars. Checks in and out for owners.
• Sends out storage bills quarterly.
• Sells parts and logs information into computer.
• Initiates service work orders, enters information into computer, collects and records payments.
• Performs other duties as assigned.
• Provide outstanding guest service at every opportunity.
• Promote a positive relationship with team members in all departments and divisions.
• Additional duties as assigned.

1. SAFETY RESPONSIBILITIES AND REQUIREMENTS:

• Actively demonstrate, encourage, train and model safety rules and guidelines, in accordance with Company, along with local, state and federal law requirements.
• Investigate loss producing incidents and review prevention recommendations with all employees.
• Actively participate in safety meetings, if requested by Management, providing and documenting safety training, if applicable, and offering improvement suggestions. Ensure that all safety equipment is used at all times, i.e. safety harness, eye protection, hard hats, gloves, etc.
• Report safety or hazard concerns to management.
• Report any work-related injury to management.
• Take personal responsibility for safety every day.

1. QUALIFICATIONS/REQUIREMENTS/EXPERIENCE/EDUCATION:

• Proficient in computer use.
• Must have reliable transportation.
• Must have the ability to work on site for all scheduled hours.
• Understanding of internal controls.
• Maintain confidentiality of information.
• Positive attitude.
• Ability to interact well with others in a team environment.
• Physical requirements may include frequent lifting up to 25 lbs, pushing, pulling, and bending.

1. SCHEDULE:

• Ocean Lakes Family Campground operates 7 days each week. Employees must be available to work a flexible schedule, including weekends and/or holidays as well as overtime hours as necessary.
• Available to take calls on a 24-hour rotation basis. Available to take emergency calls for complex issues.

General sign-off: This job description is not all inclusive. The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies.

I have read and understand this explanation and job description.