Job Description
New mixed-use apartment complex searching for a self-motivated professional for our General Manager position.
Duties & Responsibilities
- Responsible to manage setup of temporary local leasing office
- Manage branding, marketing, community outreach and social media channels.
- Interview, hire, train and build your own local team of 10 individuals -> leasing agents, resident services, facilities, and student interns.
- Manage pre-leasing, renewal, and new lease process.
- Implement sales and marketing strategies to drive traffic and achieve leasing sales goals.
- Manage subcontractor relationships, interview potentials, negotiate contracts and onboard.
- Inspect initial apartment turnovers from contractor to owner.
- Manage annual apartment turnover, resident move-out/in cycle.
- Manage resident services team to ensure resident satisfaction.
- Oversee facilities maintenance team.
- Develop and implement plan for a sense of community and resident satisfaction programs.
- Design, budget and implement annual marketing plans.
- Continually analyze market to adjust marketing campaigns/offerings and for new opportunities.
- Maintain thorough product knowledge of the property, competition, and market at large.
- Put forth a friendly, respectful professional image which reflects our community and corporate culture.
- Implement other corporate processes to manage operations of stabilized complex.
Skills, Knowledge, and Expertise
To be successful in this position, you should have:
- A bachelor’s degree preferred; or 5 years’ experience in leasing and sales; or equivalent combination of education and experience.
- Prior experience in the student housing industry preferred but not required.
- Extremely well organized and self-motivated.
- Experience managing a team.
- Experience in reading and interpreting business concepts, contracts, and lease documents.
- Experience preparing, reviewing, and editing recurring management reports.
- Strong PC skills including Microsoft Excel, Word, Outlook, and Windows.