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Form of work Position Information
Working Title G3 Advising Specialist Role Title Job Open Date 02/01/2023 Job Close Date 02/17/2023 Open Until Filled No Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)? Hiring Range Expected: $42,000-$45,000, salary based on qualifications and experience, a fully Comprehensive Commonwealth of Virginia benefits package is included. Agency Patrick and Henry Community College (285) Agency Website Click Here to Apply Location Martinsville - 690 Sublocation Position Number 28500029 Job Posting Number CLS_1939P Type of Recruitment General Public - G Does this position have telework options? No Bilingual/Multilingual Skill Requirement/Preference No Job Type Full-Time (Salaried) Job Type Detail Pay Band 04 Job Description Patrick & Henry Community College is a comprehensive two-year institution committed to student success, lifelong learning, and enrichment of the quality of life in the region it serves. Serving Martinsville, Henry County, Patrick County, and the southern portion of Franklin County, P& HCC is a comprehensive open-door institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award the associate degree. Patrick & Henry offers 29 associate degree programs, 12 certificate programs and 38 career studies certificate programs. The college also delivers a variety of nontraditional programs such as customized workforce development training, industry-recognized certifications, developmental and transitional programs, and courses for personal enrichment.
We are seeking student focused, connection building, and compassionate problem solvers to join our team as a G3 Advising Specialist. An advisor works closely with potential and currently enrolled students to identify career pathways in academic and workforce programs that match their interests and skills. The advisor serves as a resource to assist individuals in overcoming non-academic barriers that may affect their ability to complete their educational goals successfully. Advisors will work with a student population that reflects the diversity of the of Virginia, with more than 40 percent of current students coming from racially and ethnically diverse backgrounds. Knowledge and understanding of specific needs of underserved populations and a commitment to helping these individuals attain educational success are critical responsibilities for this role. The work of an advisor is proactive and designed to assist the student to the completion of a credential or degree. This includes communicating regularly with students, maintaining records of student outreach and other interactions, making connections to available college and community support services, and assisting with academic interventions when necessary. Advisors will utilize a variety of technology solutions in addition in-person interactions to connect with students. The ability to utilize and learn new technology and the willingness to work in different environments is essential. The successful candidate must be caring, organized, communicative, and flexible.
We are seeking student focused, connection building, and compassionate problem solvers to join our team as a G3 Advising Specialist. An advisor works closely with potential and currently enrolled students to identify career pathways in academic and workforce programs that match their interests and skills. The advisor serves as a resource to assist individuals in overcoming non-academic barriers that may affect their ability to complete their educational goals successfully. Advisors will work with a student population that reflects the diversity of the of Virginia, with more than 40 percent of current students coming from racially and ethnically diverse backgrounds. Knowledge and understanding of specific needs of underserved populations and a commitment to helping these individuals attain educational success are critical responsibilities for this role. The work of an advisor is proactive and designed to assist the student to the completion of a credential or degree. This includes communicating regularly with students, maintaining records of student outreach and other interactions, making connections to available college and community support services, and assisting with academic interventions when necessary. Advisors will utilize a variety of technology solutions in addition in-person interactions to connect with students. The ability to utilize and learn new technology and the willingness to work in different environments is essential. The successful candidate must be caring, organized, communicative, and flexible.
The Advisor's primary role will be onboarding and supporting students in G3 (Get Skilled, Get a Job, Get Ahead) academic and workforce programs. This is a 100% face-to-face position with no remote work.
Responsibilities:
Assist potential students from the point of inquiry to credential completion
Assist potential students from the point of inquiry to credential completion
- Assist with college application process
- Connect students to financial aid resources through the FAFSA and/or FANTIC application and to scholarship opportunities through the college's foundation
- Discuss career and educational goals and available pathways with students, including traditional academic degree programs, transfer programs and short-term workforce credential opportunities, including G3 and Fast Forward programs
- Assist student with using Navigate to develop and document academic and career plans
- Ensure the student successfully completes the enrollment process, including course registration
Contribute to the success of student services team
- Accurately account for all inquiries and admissions activity
- Ensure that all necessary documents and forms are completed accurately and in a timely manner
- Keep all required reports current and accurate
- Work collaboratively with college faculty and staff in support of student success
- Attend all required department meetings and training sessions
Support students through their academic and/or workforce-credentialing journey
- Orient students to resources available through the college (food pantry, transportation, etc.)
- Provide proactive academic advising and career counseling
- Guide students to tutoring and other academic supports as needed
- Assist students with barriers that may affect success/retention
- Respond to early alerts in Navigate and provide interventions as appropriate, in consultation with faculty members
- Provide follow up to ensure students meet benchmarks on pathway to completing credentials or degrees
- Utilize Navigate to manage communication campaigns with students, including outreach to potential students as needed
- Document interactions with students through Navigate's case management systems
- Manage and respond to Navigate's early alert interventions
- Assist students in learning to utilize important registration and advising technology
The Academic Advisor must have skills and abilities in the following areas:
- Bachelor's degree in related field or a combination of equivalent education and experience
- Knowledge of barriers to educational success and a desire to help others each their educational goals
- Experience working with racially, ethnically, economically and age diverse individuals
- Strong interpersonal skills to help engage, provide support to, and motivate students
- Excellent customer service skills, including the ability to effectively follow up and follow through
- Effective oral and written communication skills
- Effective problem-solving skills
- Excellent organizational skills
- Proficient in use of technology, including Microsoft Office and Google docs
- Demonstrated ability to work effectively both independently as well as part of a team
- Desire to learn and grow as professional needs arise
Preference given for the following:
- A degree in a related field, such as counseling, human resources, social services, or adult education
- Work experience in a higher education setting or in counseling or academic coaching is preferred.
- Knowledge of available financial aid and scholarship information
- Knowledge of PeopleSoft, Navigate and other educational technologies
Contact Information
Name Kierra Stockton Phone 276-656-0203 Fax Email kstockton@patrickhenry.edu Address 
