Front Desk / Certified Medical Assistant

Job description

Front Desk / Certified Medical Assistant Position

Office Responsibilities

• Provide information about procedures, treatments and products
• Proficient in general understanding of all procedures, treatments and products provided in office
• Input new patient paperwork into patients chart in a timely manner
• Maintain patient confidentiality following HIPAA regulations
• Schedule follow up appointments for patients
• Responsible for keep all front office, back office, exam rooms and work area clean, tidy and sanitized
• Assist in collecting signed consent from patients
• Curate and send out physician referral letters weekly
• Make appointment reminder calls
• Clean exam rooms throughout the day and at the end of the day
• Laundry and trash as needed
• Cleaning and sterilizing instrumentation
• Exam room setups for MD and RN
• Rooming patients for MD and RN and gathering vitals as needed
• Use room manager to inform MD and RN of patient status
• Communicate with related businesses as needed (Cathy’s Cleaners, Hazard Materials, FedEx/UPS, etc.)
• Track product inventory weekly
• Assist with processing and batching credit card payments
• Collect payments using HintMD/OPUL, document appropriately in NexTech
• Become proficient in collected CareCredit payments
• Scan documents
• Proficient in promotional programs for injectables (Alle, Aspire, Evolus, etc.)
• Stay up to date on current promotions for Cosmetic Clinic treatments, products, etc and educate patients
• Participate in bimonthly staff meetings
• Responsible for keeping the Clean/Dirty room tidy and organized
• Assist in operating room setup prior to procedures and room turnover between cases, cleaning OR appropriately.
• Communicate with billing office as needed
• Assist with events and promotions
• Follow through with tasks delegated by RNs, Office Manager and MD.

Experience:

• Medical Assistant Certification (Required)
• Medical office experience: 1 year (Required)
• Microsoft Office: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Insurance verification: 1 year (Preferred)