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SalaryAbout us
East Coast Hospitality,LC is a medium business in Kinston, NC. We are professional and agile.
Our work environment includes:
- Modern office setting
Front Desk Clerk/Night Auditor
Duties:
- Greet and check-in guests in a friendly and professional manner
- Answer phone calls and respond to guest inquiries
- Assist guests with check-out process and handle payment transactions
- Provide excellent customer service and address guest concerns or issues
- Maintain accurate records of guest information and reservations
- Operate phone systems and transfer calls to appropriate departments
- Handle guest requests for additional services or amenities
Requirements:
- Previous experience in customer service or hospitality preferred
- Strong communication skills, both verbal and written
- Excellent interpersonal skills and ability to work well with a diverse range of guests
- Proficient in using computer systems and software applications
- Ability to multitask and prioritize tasks in a fast-paced environment
- Detail-oriented with strong organizational skills
This position requires working evening shifts, including weekends and holidays. The ideal candidate should be reliable, punctual, and have a positive attitude.
If you enjoy providing exceptional customer service and have a passion for guest relations, we would love to hear from you! Apply now to join our team as a Front Desk Clerk/Night Auditor.
Job Type: Full-time
Pay: $10.00 - $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
Work setting:
- In-person
Experience:
- Hotel experience: 2 years (Preferred)
Ability to Relocate:
- Kinston, NC 28504: Relocate before starting work (Required)
Work Location: In person
