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Company

Oak View GroupSee more

addressAddressDubuque, IA
type Form of workFull-Time
CategoryHealthcare

Job description

Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

Overview

Food & Beverage Manager is responsible for overseeing the execution\service of all catered & concessions events. The Food & Beverage Manager must be personable and able to work in an ever- changing fast-paced environment. The Food & Beverage Manager will be responsible for training and developing all service staff.

The Food & Beverage Manager must maintain excellent attendance and be available to work events per business need.

This role will pay awage of $45,000 to $50,000.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

Responsibilities

  • Essential Job Functions:
    • Recruit, hire, and oversee training of staff.
    • Schedule work hours for service and bartender staff.
    • Resolve customer complaints about food quality or service.
    • Oversees and provides direction to all F&B front of house staff.
    • Directs cleaning of dining areas to maintain sanitation standards.
    • Ensures that all catering equipment is cleaned and stored in proper place.
    • Ensure that all assigned employees are current with food handling permits and alcohol serving permits as required.
    • Maintains safety program for F&B area.
    • Ability to keep appropriate records.
    • Monitor actions of staff and customers to ensure that health and safety standards and liquor laws are followed.
    • Completes beverage, and concessions inventory monthly.
    • Ability to use computer software to monitor inventory, track staff schedules, and perform other record keeping tasks.
    • Act as Food & Beverage Manager on duty in absence of Director of F&B.
    • Monitor and control resources.
    • Ability to communicate with other supervisors, subordinates and peers.
    • Must guide, direct and motivate subordinates.
    • Ability to monitor events, materials and surroundings.
    • Must be able to effectively communicate with others outside of the organization.
    • Ability to establish and maintain relationships.
    • Organize, plan and prioritize work.
    • Estimate sizes, quantities, time, cost or materials needed.
    • Make decisions and solve problems.
    • Think creatively.
    • Resolve conflict and negotiate with others.
    • All other duties as assigned by the Asst. General Manager and General Manager.


Qualifications

• Must have three years of supervisory or management experience in a convention center, conference center, banquet center, or hotel banquet facility.

• Must be able to stand for extended periods of time.

• Ability to speak clearly so that listeners may understand.

• Must be able to make fast, simple, repeated movements of fingers, hands and wrists.

• Ability to bend, stretch, twist or reach out with the body, arms and/or legs.

• Must be able to lift, push, pull or carry heavy objects.

• Administration and Management training: general knowledge of managing the operations of a business, company or group.

• Customer Service training: general knowledge of providing special services to customers based on their needs.

• Economics and Accounting training: general knowledge of producing, supplying, and using goods and services. Also includes knowledge of keeping business records.

• Personnel and Human Resources: general knowledge of human resources practices and procedures.

• Experience with teaching methods involved in learning and instructing others.

• Must have experience in working with events and banquets.

• Must have strong communication skills.

• Must be self-confident and driven.

• High school diploma or equivalent GED, bachelor's degree preferred. Additional years of experience may be substituted.

  • Special Characteristics and Knowledge:
  • Have a high level of social contact. Ability to work closely with staff and deal often with patrons.
  • Must be able to supervise, coach, and train employees.
  • Must be able to provide excellent service to all patrons.
  • General knowledge for the health and safety of patrons and staff.
  • Must be sure that all details of the job are performed and their work is accurate.
  • Must be constantly aware of changing events, such as staff or supply shortages.
  • Ability to express ideas clearly when speaking or in writing.
  • Ability to read and understand written information
  • Identify problems and review information.
  • Analyze ideas and use logic to determine strengths and weaknesses.
  • Must maintain high level of concentration.
  • Must be able to multi-task.
  • Knowledge of the rules and uses of numbers in mathematics


Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Refer code: 3404343. Oak View Group - The previous day - 2023-03-26 00:02

Oak View Group

Dubuque, IA
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