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Form of workDescription
The Hyatt Herald Sq. is looking for a vibrant customer service -focused Food & Beverage Manager to join our team.
The Food & Beverage Manager will oversee the Food & Beverage operations (including the Rooftop bar, etc.) and will work closely with the Manager of Operations to achieve high scores of food, beverage and excellent service quality.Responsible for budget and cost control measures. Organizes the activities of the Food and Beverage Department to maintain high standards of food and beverage quality, service and merchandising to maximize hotel profitability.
REPORTS TO: General Manager
ESSENTIAL JOB FUNCTIONS:
- Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
- Responsible for leading our Food & Beverage staff and motivating our staff to provide excellent customer service.
- Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation.
- Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments, e.g. room service, restaurants, banquets, kitchens, steward, etc.
- Develop, implement and monitor schedules for the operation of all food and beverage sub-departments to achieve a profitable result.
- Train and instruct food and beverage employees on standard operating procedures, service standards, ensure compliance, etc.
- Coordinate with other departments including , sales, operations, housekeeping, and any other division in order to solve problems and meet guest expectations
- Implement effective control of food, beverage and labor costs among all sub-departments to Crescent standards.
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
- Continuously evaluate the performance and encourage improvement of the associates in the food and beverage department. Plan and administer a training and development program within the department which will provide well trained associates at all levels.
- Communicate both verbally and in writing to provide clear direction to staff.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
Certifications in TIPS and Serve-Safe are a plus
Hospitality experience is required.
2 -3 years experience in a supervisory position associated with Food & Beverage operations Or an equivalent combination of education and experience.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
