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Form of workJob Description
FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of The Casino @ Dania Beach. If you have experience as a Floor Attendant, or similar position, preferably in the casino industry, we are looking forward to receiving your application. Look no further and become part of our TEAM, where WORK=FUN
What you will be doing
What you will be doing
- Attends to all guest comments, questions, complaints, etc. in a friendly and efficient manner.
- Monitors performance of slot machines, activity and conditions of casino slot areas to ensure all slot machines are operable or identified for repair as necessary.
- Verifies and pays out jackpots and completes relevant paperwork.
- Proactively observes gaming floor for customers in need of service.
- Displays a thorough working knowledge of slot machines and relevant games.
- Has full understanding of facility’s features and amenities.
- Stays updated on promotions, special events, etc. to be able to competently inform guests.
- Other duties as assigned.
- Work Requirements:
- Basic computer skills and knowledge.
- High speed typing ability.
- Ability to work in a high stress environment.
- Exceptional multitasking abilities.
- Ability to write detailed and accurate reports.
- Good eye-to-hand coordination.
- Specific vision abilities include close vision, color vision, and ability to adjust focus.
- Hearing ability required allowing monitoring of multiple radio broadcasts with or without utilizing headsets.
- Must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
- Working knowledge of, and the ability to operate, various base station and handheld radios.
- Must be able to work effectively in a team environment.
- Must have excellent verbal and written communication skills.
- Due to confidentiality of position must sign, read and understand an agreement pertaining to consequences of not adhering to department internal controls and state regulations.
- Must be able to work a flexible schedule to include nights, weekends and holidays.
- Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check.
- Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks.
- Paid Time Off – 15 to 25 PTO Days Annual, increasing with Seniority
- Medical Plans
- Dental Plans
- Vision Plan
- Free Employee Assistance Program
- Free Short-Term Disability
- Long Term Disability
- Accident/Critical Care Plans
- Group Term Life Insurance
- 401(k) – Traditional and Roth Retirement Plan
- 401(k) – Up to 4% Employer Match
- Onsite Employee Meal Discounts @ The Grill and Pizzelato
- Onsite Entertainment Discounts @ Stage 954
- Free Access to Learning Management Platform for continuous Learning and Development
- Free Access to Financial Planning Resources through Amerant Bank
- Free Access to Exclusive Discounts & Perks
- Free Parking
Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V
