Address
Form of workJob Description
Monday - Friday, 8:15 am - 5:15 pm; some flexibility for weekend and backfill coverage
Meads Hall
1st Floor
Medical Center Boulevard
Winston-Salem, NC 27157
JOB SUMMARY:
Reviews medical records to identify gaps in care based on established protocols within assigned populations and panels of patients. Patient conditions will range from preventative care to chronic diseases. Duties will include collaborating with providers and patients to close identified care gaps by scheduling appointments for the appropriate visit or test. Requires excellent communication skills, customer service, and telephone etiquette. Responsibilities include accurate and complete documentation of all activities.
EDUCATION/EXPERIENCE: High school diploma or GED equivalent. Experience working in a high volume, fast-paced environment. Experience answering phones and utilizing electronic messaging.
LICENSURE, CERTIFICATION, and/or REGISTRATION:
Education and Experience:
Certifications Required:
Current Medical Assistant certification from one of the following is required:
ESSENTIAL FUNCTIONS:
SKILLS/QUALIFICATIONS: Excellent oral and written communication skills Ability to perform multiple tasks simultaneously Demonstrates ability to resolve consumer problems under stressful conditions Ability to stay positive in demanding situations Must be able to develop and maintain professional, service oriented relationships with patients, physicians, co-workers, and supervisors
WORK ENVIRONMENT: Medical office
PHYSICAL REQUIREMENTS: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum
#MedicalAssistant #MA #Cma #RMA
About Us
Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist's two main components are an integrated clinical system - anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem - that includes Brenner Children's Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.
Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.
This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.
About the Team
Mission, Vision and Culture Commitments
Mission
To improve health, elevate hope and advance healing - for all.
Vision
To be the first and best choice for care.
Culture Commitments
We create a space where all Belong
We Work as One to make great things happen
We earn Trust in all we do
We Innovate to better the now and create the future
We drive for Excellence - always
Monday - Friday, 8:15 am - 5:15 pm; some flexibility for weekend and backfill coverage
Meads Hall
1st Floor
Medical Center Boulevard
Winston-Salem, NC 27157
JOB SUMMARY:
Reviews medical records to identify gaps in care based on established protocols within assigned populations and panels of patients. Patient conditions will range from preventative care to chronic diseases. Duties will include collaborating with providers and patients to close identified care gaps by scheduling appointments for the appropriate visit or test. Requires excellent communication skills, customer service, and telephone etiquette. Responsibilities include accurate and complete documentation of all activities.
EDUCATION/EXPERIENCE: High school diploma or GED equivalent. Experience working in a high volume, fast-paced environment. Experience answering phones and utilizing electronic messaging.
LICENSURE, CERTIFICATION, and/or REGISTRATION:
Education and Experience:
- Minimum of a High School Diploma (or equivalent) plus graduation from an accredited Medical Assistant program.
- Associate Degree in Medical Assisting preferred.
- In addition, must have obtained certification (testing) as noted below.
Certifications Required:
Current Medical Assistant certification from one of the following is required:
- CMA from American Association of Medical Assistants (AAMA)
- CCMA from National Health career Association (NHA)
- NCMA from National Center for Competency Testing (NCCT)
- RMA from American Medical Technologists (AMT).
- NCMSMA from National Healthcare Worker's Association (NHCWA)
- NRCMA from National Association for Health Professionals (NAHP)
- NRMA from National Registry of Medical Assistants (NRMA)
- RMA from American Allied Health
ESSENTIAL FUNCTIONS:
- Reviews medical records and coordinate health care services and referrals for assigned patients. 2. Completes forms and provides medical documentation to support services.
- Ensures coordination of patient care and flow of information by delivering clear and concise messages to appropriate party, appropriately documenting information, and effectively communicating with ambulatory clinical departments.
- Utilizes computer programs and follows established guidelines to schedule, update, and cancel appointments.
- Follows departmental policies and procedures to assure completeness and accuracy of registration data. Ensures accurate billing and statistical information and maintains accurate authorization records.
- Coordinates with co-workers to accomplish departmental work assignments.
- Contributes to success of department by assisting with development and implementation of methods to improve customer service and recognizing problems and determining possible solutions. Serves as a courteous and cooperative liaison between patients, medical staff, and outside agencies. Anticipates workflow and prepares accordingly.
- Performs other related duties as assigned.
SKILLS/QUALIFICATIONS: Excellent oral and written communication skills Ability to perform multiple tasks simultaneously Demonstrates ability to resolve consumer problems under stressful conditions Ability to stay positive in demanding situations Must be able to develop and maintain professional, service oriented relationships with patients, physicians, co-workers, and supervisors
WORK ENVIRONMENT: Medical office
PHYSICAL REQUIREMENTS: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum
#MedicalAssistant #MA #Cma #RMA
About Us
Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist's two main components are an integrated clinical system - anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem - that includes Brenner Children's Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.
Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.
This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.
About the Team
Mission, Vision and Culture Commitments
Mission
To improve health, elevate hope and advance healing - for all.
Vision
To be the first and best choice for care.
Culture Commitments
We create a space where all Belong
We Work as One to make great things happen
We earn Trust in all we do
We Innovate to better the now and create the future
We drive for Excellence - always
