Family Service Worker Level I/Ii (With Special Skills Classes)

Salary : $37,437.84 - $49,381.20 Annually

Location : Sacramento, CA

Job Type: Permanent Full-Time

Job Number: 28003-B

Department: Child, Family and Adult Services

Opening Date: 05/15/2023

Closing Date: 6/12/2023 5:00 PM Pacific

The Position
This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on:

5/29/2023, 6/12/2023 (final)

Effective June 18, 2023, a 4% COLA (Cost of Living Adjustment)

will be added to the salary for this class.

Level I - $3,119.82 - $3,793.17/month
Level II - $3,386.00 - $4,115.10/month

The Family Service Worker Level I/II provides clients with access to various County or community services through referrals, as part of a comprehensive case plan. Incumbents work in partnership with professional staff to provide protective and supportive services to adults, families and children in crisis by way of programs and resources offered by the County; assists in evaluating the home environment including family functioning, health and safety hazards, and care provider assignments; and assists with or performs necessary household tasks in emergency situations.
Examples of Knowledge and Abilities
Knowledge of

• Household organization and management
• Basic principles of child, adolescent, and adult growth and development
• Basic principles of child care
• Basic principles of human behavior
• Basic record keeping techniques to ensure current and accurate information
• Household budgeting
• Principles of time management
• Basic standards and procedures of housekeeping and laundering including methods, materials, and equipment used
• Principles of nutrition, meal planning, and proper food preparation techniques
• Basic arithmetic to make calculations (addition, subtraction, multiplication, division, percentages, decimals, and fractions)
• Basic principles of care of elderly and disabled
• Applicable codes, policies and procedures as they relate to each program or assignment
• Basic communication techniques that foster collaboration and effectively achieve program results
• Methods and techniques of interviewing
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment
• English usage, spelling, grammar, and punctuation

Ability to

• Follow verbal and written instructions and procedures
• Communicate effectively with persons from a variety of social, cultural, and economic backgrounds
• Work with children and adults in crisis situations
• Work with children that have special needs
• Communicate clearly and concisely, both verbally and in writing
• Use current technologies, tools, and equipment to achieve program goals
• Learn the methods and techniques of instruction and training
• Instruct and train individuals and families by example and direct demonstration
• Make mathematical computations
• Work with physically and mentally incapacitated adults
• Interpret, apply, and explain applicable codes, policies, procedures and technical terminology related to each program or assignment
• Develop and maintain cooperative, effective working relationships with staff, clients, and the general public; remain calm and courteous under stressful situations; exercise tact when dealing with others
• Collect and compile a variety of data and information
• Use household tools and equipment including those used for food preparation and clean-up, clothing care and cleaning of floors and bathrooms

Employment Qualifications
Minimum Qualifications

Successful completion of 12 semester (18 quarter) units from an accredited college or university in social work, sociology, psychology, counseling, early childhood education, gerontology, or other field closely related to the intent of the class.

Note: Full-time experience in a health, social services or community organization, or institution working directly with children, adults, or the elderly, performing the duties equivalent of a nurse's aide, home health aide, teacher's aide, or daycare worker may substitute for the education on the basis of one month of experience is equal to three (3) semester units or four (4) quarter units.

Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click or speak to someone in our office before the cut-off date listed in this notice.

General Qualifications

Background/Criminal History: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained.

The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act.

Driver's License: A valid California Driver License, Class C, is required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.

Certificates/licenses: A valid Basic First Aid certificate from the American Red Cross or another agency that meets OSHA guidelines is required within 90 days of appointment. Failure to obtain or maintain the appropriate certificate may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement.

Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting.

Physical Abilities: Some positions in this class may require the incumbent to be able to:

• Sit for extended periods while driving
• Walk and/or stand for extended periods of time
• Climb in and out of vehicles and flights of stairs to reach residence
• Bend, stoop, kneel, squat, and reach at or above shoulder height
• Lift, carry, push and pull items weighing up to 40 pounds
• Lift infants and toddlers weighing up to 40 pounds
• Have sufficient sense of smell, vision, touch and hearing to assess physical condition of client and home environment
• Have sufficient vision in order to read small print (e.g. size 10 font)

Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis.

Working Conditions: Some positions in this class may require the incumbent to:

• Work in loud or noisy areas
• Be exposed to persons exhibiting signs of distress, hostility, anxiety, frustration or irritation, substance dependent or mentally ill persons and/or confrontational interpersonal situations
• Work in dangerous, high crime areas of the community
• Work outside and drive in all types of climatic conditions including inclement, very hot and/or cold weather
• Work during non-routine hours, standby and/or callback
• Work in and around substandard living areas with exposure to a variety of communicable diseases, rashes, human fluids and waste (i.e. blood, sputum, urine)

Special Skills: Special skills classes require sufficient knowledge to speak, read and write fluently a language other than standard English; and/or knowledge of a multi-cultural group encompassing but not limited to: family member roles and living environments; the various characteristics or problems unique to the group in employment, education, health, economics and social customs; and current social movements involving the group. Incumbents use the specific language and multi-cultural knowledge in the performance of typical duties, incorporating this knowledge to appropriately serve clients and families in a manner that is culturally competent and affirming. In addition, incumbents translate and interpret using standard English and a language other than standard English, and act as a consultant to others regarding the specific multi-cultural group.

• Family Service Worker (Level I/II) - African American Culture
• Family Service Worker (Level I/II) - Arabic Language and Middle Eastern Culture
• Family Service Worker (Level I/II) - Armenian Language and Culture
• Family Service Worker (Level I/II) - Cambodian Language and Culture
• Family Service Worker (Level I/II) - Chinese Language and Culture
• Family Service Worker (Level I/II) - Farsi Language and Persian Culture
• Family Service Worker (Level I/II) - Hmong Language and Culture
• Family Service Worker (Level I/II) - Japanese Language and Culture
• Family Service Worker (Level I/II) - Korean Language and Culture
• Family Service Worker (Level I/II) - Lao Language and Culture
• Family Service Worker (Level I/II) - Mien Language and Culture
• Family Service Worker (Level I/II) - Native American Culture
• Family Service Worker (Level I/II) - Punjabi Language and East Indian Culture
• Family Service Worker (Level I/II) - Russian Language and Culture
• Family Service Worker (Level I/II) - Spanish Language and Latin Culture
• Family Service Worker (Level I/II) - Tagalog Language and Filipino Culture
• Family Service Worker (Level I/II) - Ukrainian Language and Culture
• Family Service Worker (Level I/II) - Vietnamese Language and Culture

Probationary Period

The probationary period for this classification is six (6) months.
Application and Testing Information
APPLICATION

Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click to apply.

County of Sacramento
Department of Personnel Services
Employment Services Division
700 H Street, Room 4667
Sacramento, CA 95814
Phone (916) 874-5593; 7-1-1 California Relay Service
Email EmployOffice@Saccounty.net
Inter-Office Mail Code: 09-4667
www.SacCountyJobs.net

• Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date.
• Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
• Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date.
• Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified.
• A resume may be included with your application, however it will not substitute for the information requested on the application.

SUPPLEMENTAL QUESTIONNAIRE

Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response.

Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered.

• Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
• The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification.
• Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question.
• If a job included responsibilities applicable to several questions, separate the different functions of the job to...