Address
Form of work
* Position can be used as an internship
*Shift: 2nd 3PM-11PM
* Wage: Depending on experience
Benefits Include:
- Hotel and restaurant discounts
- Earned Paid Time Off for ALL Team Members
- Insurance (health, vision, dental, life) for full time Team Members
- Flexible schedules (dependent on position)
- 8 hours of paid volunteer time per year (must be accredited)
- Advancement opportunities
- 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
- Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)
Position Summary
Responsible for maintaining property grounds, public areas, and parking garage, while following Suburban
Inns’ Core Values and Hilton standards, as well as going above and beyond to ensure that guests are 100%
satisfied.
Essential Functions
- Report to work in uniform presented professionally, neat, and clean
- Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
- Anticipate and meet the needs and expectations of our guests, then go one step further
- Participate in daily huddles
- Assist in ensuring all Embassy Suites Quality Assurance Requirements are met.
- Ensure the proper preventative maintenance requirements are established and met.
- Clean and maintain parking structure
- Power wash and perform preventative maintenance on outdoor patio areas
- Clean window walls, mullions, and overhangs as needed
- Mow and trim lawn
- Water exterior plants
- Shovel snow and salt areas as needed
- Inspect and test systems to verify system compliance with plans and specifications or to detect and locate malfunctions
- Record and report time, materials, faults, deficiencies, or other unusual occurrences on work orders to establish trends and prevent reoccurrences.
- Perform preventive or general maintenance procedures, such as cleaning, power-washing, or vacuuming equipment, oiling parts, or changing filters
- Use Quore to record maintenance issues, with up-to-date documentation on what has to be done, as well as what has been done to correct the issues.
- Assist in maintaining the security of the property by maintaining master keys, and making sure all equipment is functioning properly (i.e., security cameras, door locks, etc.)
- Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, room service trays, etc. must be picked up. Keep eyes open for any and all safety and security issues. Report any problems that need to be corrected to the appropriate department or Chief Engineer
- Multi-task as necessary. Must be able to jump from one project to the next (prioritize) without neglecting to follow through on the original task
- Assist in checking fire protection systems for proper operation and training personnel in their use
- Assist in maintaining all aspects of internal plants and greenery and exterior landscaping
- Participate in property (hotel and restaurant) on-going preventative maintenance program
- Drive company vehicles and/or operate heavy machinery such as lawn care and snow removal equipment
- Maintain open lines of communication between all departments within the hotel
- Exhibit regular and recurrent attendance records
- Other duties as requested by management
Position Requirements
Minimum Knowledge: Requires ability to interpret / extract information and / or perform building repair/upkeep functions. May require typing, record keeping, or word processing. Good communication skills
Formal Education and Job-Related Experience: This position requires a minimum formal education of a high school diploma or relevant job-related experience. Two years job-related experience preferred.
License, Training, and/or Certification Required: None
Uniform and Appearance Guidelines
Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks and black, close-toed, non-slip shoes are the responsibility of the Team Member.
Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be of a natural color and kept well-groomed. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position’s supervisor.
