Company

ElectionSourceSee more

addressAddressGrand Rapids, MI
type Form of workFull-Time
CategoryInformation Technology

Job description

Job Description

ElectionSource is searching for a detail-oriented person with technical experience for the position of Equipment Support & Testing Technician. This position is responsible for providing service, support, and maintenance on our election equipment. The position also provides testing service and support for our clients. This position is full time salary, and includes the following benefits; Vacation & Holiday time off, Health Insurance, Dental Insurance, a matching 401K plan, and use of a company cell phone and vehicle.
Responsibilities

• Service and Maintenance of Voting Equipment in our facility and on location
• Testing Voting Equipment at client locations
• Supporting Sales and Coding Department when needed
• Handling support calls from clients
• Proactively provide support to resolve customer product & service requests, and coordinating effective and appropriate solutions to meet customer needs
• Process product & service orders based on the customer needs, requirements, warranties and/or customer contract
• Collaborate with customers, and internal departments to provide timely and accurate information and feedback on improving end-user functionality
• Work with ElectionSource management team on implementing State of Michigan Bureau of Election updates and certifications
• Travel to Clerks Association Meetings
• Other assigned responsibilities as needed or required
Qualifications

• Bachelor’s or Associate Degree preferred, but not required
• 2+ years of business experience involving customer service or technical support
• 2+ years of demonstrated project management skills supporting complex technical product implementations
• Knowledge and understanding of the elections industry preferred, but not required
• Strong IT skills, both software and hardware
• Excellent verbal and written communication skills along with good presentation skills
• Strong organizational skills including multi-tasking and time management
• Ability to establish and maintain business relationships with customers
• Ability to analyze problems and identify potential solutions and preventive measures
• Ability & willingness to travel up to 50% of the time
• Capability to work longer hours during election time
• Good driving record
About ElectionSource 
Leading the nation in Election Experience; with over 3,000 customers across the world ElectionSource is a leader in the election industry; providing turnkey election services, support and products. Our experienced staff has over 150 years of combined experience in conducting elections. Our service and support are second to none. We have over 1,000 election related products available including voting booths, ballot bags, election signs and more. ElectionSource provides services such as software development, election coding, support, preventative maintenance and ballot production to county, state, local governments, unions, tribal and fraternal organizations.
 
ElectionSource is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. 
Refer code: 7185576. ElectionSource - The previous day - 2023-12-17 12:19

ElectionSource

Grand Rapids, MI
Popular Support Equipment jobs in top cities
Jobs feed

Skylinks Banquet Server

American Golf

Long Beach, CA

$31K - $37.6K a year

Banquet Houseaide

Remington Costa Mesa Employers

Costa Mesa, CA

$16 an hour

Banquet and Event Staff

Museum Of Latin American Art

Long Beach, CA

$17 an hour

Catering Server - Anaheim Convention Center

Aramark

Anaheim, CA

$16 an hour

Banquet Captain

Remington Costa Mesa Employers

Costa Mesa, CA

$16.50 an hour

Banquet Captain

Hilton Orange County/Costa Mesa

Costa Mesa, CA

$16.50 an hour

Server, Banquets

Montage International

Newport Beach, CA

$31K - $36.3K a year

Banquet Server and Set Up - Coyote Hills

American Golf

Fullerton, CA

$31K - $39.3K a year

Banquet Server - Recreation Park 18

American Golf

Long Beach, CA

$31K - $37.6K a year

Banquet Server

Tustin Ranch Golf Club

Tustin, CA

$19.50 an hour

Share jobs with friends

Related jobs

Equipment Support & Testing Technician

Sales Support Representative

Elevated Equipment Supply Michigan

From $19 an hour

Jackson, MI

2 months ago - seen

Material Handling Equipment Support Manager

Wmh

Charlotte, MI

3 months ago - seen

Ground Support Equipment Runner

Duncan Aviation

$40.8K - $51.7K a year

Battle Creek, MI

4 months ago - seen

Biomedical Equipment Support Specialist (BESS)

Veterans Health Administration

Detroit, MI

5 months ago - seen

Equipment Support & Testing Technician Upper Peninsula & Northern Mi

ElectionSource

Marquette, MI

5 months ago - seen

Customer & Product Support Territory Sales Representative

Alta Equipment Company

Zeeland, MI

6 months ago - seen