Job Description
The Role
The Electronics Repair Technician is responsible for receiving, testing, repairing, and dispositioning all products that are returned to Cirrus in an efficient and timely manner. They are responsible for maintaining a clean and professional workspace and an accurately inventoried and organized cache of replacement parts to service legacy and currently active product lines.
This job is 4 days per week, 10-hour days.
Job Duties
Independently prioritize activities based on legacy and current product repaired inventory, internal and external customer needs, and queue of returned product pending processing
Perform diagnostic testing on mechanical and electronic equipment including but not limited to Modules, Controllers, Frames and auxiliary components
Repair, Scrap or Accept As Is product after diagnostic testing and root-cause analysis
Assist in Corrective and Preventive Actions as needed
Ability to research and obtain necessary equipment specifications, test procedures, and diagnostic information, and any/all required documents and guides needed for processing
Independently perform equipment hardware and software configurations as needed/required
Catalog and inventory all product that is returned for repair while maintaining a clean, well-organized and efficient work area
Maintain an inventory of standard replacement parts and submit purchase requisitions to ensure that minimum inventory levels are stocked
Lead standard and project-specific workgroups, as needed
Follow all safety and ESD procedures to ensure personal and product safety
Complete LEAN training and participate in continuous improvement projects when you see the potential to eliminate waste
Align performance to assigned KPI goals individually and for your team
Perform additional duties, as assigned
Cirrus Core Values: What we look for in a teammate.
Bring Passion: We take pride in our work and bring our BEST to all interactions with our customers and teammates. We encourage rigorous discourse to improve the customer experience each and every day.
Quality: Quality isn’t a catchall phrase. It is an action plan that requires hard work and focus to achieve. Step by step we strive to build quality into everyday processes and products to achieve our collective success.
Winning Takes a Team: Show genuine commitment, be flexible, get involved, be reliable, help and support others, and move our company forward.
Remove Friction: Eliminate roadblocks in the way of smooth operations by promoting and embracing changes geared towards making things easier. Be bold! Don't settle for "That's just the way it is."
Respect: An individual who communicates and conducts themselves in a polite and positive manner, and encourages others around them to do the same; without judgment of peers regardless of rank, position, age, gender, or race.
Innovate Every Day: Have the courage to challenge what is perceived as conventional or typical. Be observant of surroundings and outspoken about ideas and changes that will positively impact people.
Skills and Qualifications
Strong organizational skills, problem-solving, and attention to detail
The ability to manage multiple priorities and be comfortable working under pressure
Self-motivated and able to work in a team environment to recommend and implement opportunities for increased IT and manufacturing efficiencies
Must have a broad mechanical understanding of repair or manufacturing assembly/disassembly functions
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, wiring schematics and procedure manuals
Adept at problem-solving and troubleshooting computer hardware and or software related issues
Ability to provide feedback to department manager on procedure updates or changes, provide routine reports and correspondence
Ability to speak effectively before groups of customers or employees
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Education
High school diploma or GED and one to two years related experience and/or training; or equivalent combination of education and experience.
Preferred qualifications, in-process or equivalent experience:
Technical School
OEM approved training for desktop, laptop, PCBA’s, point of sale equipment, etc.
A+/ICET/Networking Certification
Test Eng. Assoc. Degree or equivalent experience
Working knowledge of computer programs (ERP) for entering data and tracking inventory
Prior PC related experience is helpful/ preferred
Physical Requirements
Must be able to sit or stand for long periods of time
Close visual focus required
Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 100lbs.
Compensation
Hourly, non-exempt from overtime