EJD Wholesale Systems Integration Analyst

The Job
The Wholesale Systems Integration Analyst will participate in influencing and supporting Systems Integration to Emery Jensen for Wholesale customers. This position is critical to Emery Jensen's commitment to being a company that is seamless to do business with, as well as contributing to build on our foundation to support and promote growth.
The role will assist in conversion prioritization, process improvements, issue resolution, and other tasks that support Wholesale system integrations. This role will work closely with the Emery Jensen organization and across the enterprise with Production Services and Computer/IT Operations, Retail Support teams, and Customer Care.
What you will do...

• Assist with EDI and POS integration activities. Drive engagement with Productions Services teams to coordinate customer setup and testing to integrate with Emery Jensen.
• Assist POS Vendors and cross-functional business partners on POS system related requests and issues resolution. Troubleshoot and gather all needed information to resolve system integration related issues escalated by POS Vendors, and clearly communicate technical issues to cross-functional IT team.
• Track and support POS conversion requests from order to completion. Includes submitting conversion requests to POS Vendors and communicating tracking with cross-functional business partners. Monitor onsite retail execution projects for Wholesale customers that require Systems Integration to Emery Jensen.
• Subject matter expert on supporting Wholesale interface documents; POS and EDI inbound/outbound files, Article Feeds, and Romance Feeds.
• Contribute to smaller projects with Point-of-Sale Vendors as we launch new files and process changes POS vendors to implement for Emery Jensen customers.
• Manage devices and printers. Emery Jensen Ordering devices; new setup, tracking devices, and agreements. Manage printer inventory, send out units and supplies, setup devices (software install).
• Performs other duties as assigned and related to Systems Integration with a willingness to support Emery Jensen's growth and longevity.

What you need to succeed...

• Bachelor's degree in business preferred or equivalent experience.
• Minimum 2+ years EDI/ERP experience is required; 3 years' experience in an analytical role including 1 year of SAP experience preferred
• Working knowledge of Retail Point of Sale systems required.
• Strong attention to detail, conform and proficiency in working with large sets of data (In Excel and other databases), and high degree of ownership and accuracy of data that is compiled and communicated to team members.
• Excellent interpersonal and written/verbal communication skills with an ability to collaborate with colleagues from various functional areas.
• Advanced proficiency with Microsoft Office Suite, Windows Operating System, and Internet applications.
• Experience delivering and demonstrating excellent customer service skills.
• Open style of communication with the ability to convey IT terminology to non-technical people.
• Ability to research and solve problems, critical thinking, and analytical skills.
• Strong organizational, time management, and multi-tasking skills.
• Reacts well to shifting priorities.
• Ability to work collaboratively and communicate effectively with a broad internal team ranging from operations to sales to retail support to senior leadership.
• Ability to work in both a team environment and independently.
• Hybrid Schedule will be discussed further during the interview process."

Compensation Details:
$64000 - $75000
Why should you join our team?
We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.
In addition to providing our employees a great culture, Ace / Emery Jensen Distribution also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (rapid company growth over the past 2 years resulted in incentives being paid out above 125% of your target opportunity!)
• Generous 401(k) retirement savings plan with company match at 4% of eligible earnings (from day 1 of your first contribution)
• Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
• Company Car, phone and fuel card are provided for field-based positions
• Flexible working arrangements (Non-Field positions can work from home up to 2 days per week)
• Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
• We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
• We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Identity theft protection

* Benefits are provided in compliance with applicable policies.
We want to hear from you!
Emery Jensen Distribution delivers wholesale products and best-in-class service to independent retailers in the Pro Lumber Yards, Home Centers, Paint, Hardware Stores, Decorating Stores, and E-retailer space. Our goal is to support sustainable and profitable growth for our customers by offering the broadest assortments, best pricing, and most knowledgeable team. We have national scale, a regional focus and the commitment to serve our customers and support each other. Come find out why a career with Emery Jensen Distribution is right for you.
Equal Opportunity Employer
Emery Jensen Distribution, a subsidiary of Ace Hardware, is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Disclaimer
The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.
This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.