Eastern Controls - Field Service Coordinator

Role + Responsibilities 

Eastern Controls, Inc., a Representative of Endress+Hauser, Inc., is looking for a Field Service Coordinator to join their team in Edgemont, PA. This position acts as a communicator for the department and interacts daily with all service technicians and managers as well as clients and other members of the ECI team. The position provides primary oversight and direction to all matters of company property, including building(s), and tools and equipment including fleet vehicles.

• Qualify job (for quote), work up accurate quotes, perform order entry, procure parts (if needed), schedule all service appointments, completes invoices, and coordinate with our customers.
• Complete invoicing, and schedule quarterly, semi-annual, and annual services.
• Ensures regular inspections and general maintenance of the corporate building, property and equipment including janitorial services, lawn care, cleaning, light carpentry, painting, electrical and plumbing.
• Works with IT regarding emergency closings, late openings and communicates to staff.
• Supports all rental property management. Organizes contracts and agreements with outside vendors.
• Oversees the following: training room infrastructure, tools, and equipment, building alarm codes (as required), and ECI archives and all storage areas
• Coordinates visits for outside guests for training, tours and usage of other spaces.
• Manages all fleet vehicle administration and prepares and monitors maintenance logs; ensures yearly inspections are completed.
• Reviews and distributes insurance cards, oversees EZ Pass, Driver Safety compliance/claims and annual DOT biannual compliance.
• Prepares and manages audit process in a timely and accurate manner

Qualification + Profile

• High school diploma or equivalent with with 3 to 5 years in a related field
• Associate degree in technical field preferred. 
• Strong technical aptitude with hands-on troubleshooting & repair skills.
• Ability to multitask.
• Strong attention to detail.
• Strong communication and interpersonal skills.
• Can work independently and exercise good judgment.
• Curiosity and desire to learn.
• Valid driver's license 

Company Info 

For over 50 years, Eastern Controls has served as a trusted business partner for our customers by delivering technical excellence, outstanding service, and above-and-beyond support. It's in our DNA. We work with customers in the Life Sciences, Power, Water & Wastewater, Chemical, Refinery, Food & Beverage, and other process-centered industries. And we have fun while doing it all!