Address
Form of workRole + Responsibilties
Eastern Controls Inc., a manufacturer's representative partner of Endress+Hauser, Inc., is looking for a passionate Business Development Representative to join their team in Edgemont, PA. This role is perfect for someone with an engineering background looking to get into sales, or someone with a business background willing to learn the technical (product) side. This position works at ECI's corporate office in Edgemont, PA for a minimum of 24-36 months with the goal of transitioning to an outside sales role.
Build and maintain relationships via continuous contact with prospective and current clients via phone, email, and other sales/marketing campaigns/promotions
Identify decision makers, sharing and extracting pertinent information and delivering sales messages
Describe in detail technical products and services to develop and grow sales with new and existing customers in a defined territory
Daily high-volume outbound phone calls
Follow up on quotes: sales, service, and parts orders, working with customers to have a repair or installation scheduled; ensuring all steps are followed
Contact potential customers listed in our database and set up appointments for outside sales team members as required
Works closely with the team to increase the sales effort and expected results such as increasing open quote hit rate, uncovering new product sales opportunities, etc.
Work diligently to meet or exceed sales goals assigned to himself/herself as an individual and support the department's overall goals
Assist other aftermarket/inside sales team members with special projects as requested
Occasional travel to other ECI locations or other related areas for training purposes
Participate in sales specific activities and projects that arise throughout the year such as special projects, training, participation in customer related meetings, and trade shows
Quailification + Profile
Associates or bachelor's degree or equivalent
Two to five years' experience as a Customer Service Representative, inside sales representative, or other relevant experience required
Highly driven and competitive to work in a fast-paced, metrics-driven and performance-based environment
Ability to learn ECI products and services, mechanical aptitude or technical aptitude a plus
Excellent written and verbal communication skills to successfully communicate with external and internal customers on the phone, via e-mail, and in-person. Ability to present convincingly at a respectable level
Experience with CRM desired
Experience with an ERP desired
Fast and accurate data entry skills
Experienced with MS Office suite: Word, Excel, Publisher, Outlook and Power Point
Exceptional organization and time management skills.
Company Info
For over 50 years, Eastern Controls has served as a trusted business partner for our customers by delivering technical excellence, outstanding service, and above-and-beyond support. It's in their DNA. Eastern Controls works with customers in the Life Sciences, Power, Water & Wastewater, Chemical, Refinery, Food & Beverage, and other process-centered industries.
