Doorman - Mansion

At Cartier North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
WE OFFER
We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
At Richemont, We Craft the Future!
CARTIER - DOORMAN
Main Purpose
Cartier North America is seeking a Doorman who will be responsible for greeting and attending to clients in the Historical Cartier New York Flagship boutique on 52nd Street, in order to ensure the highest level of client experience. The ideal candidate will be able to personify the Cartier spirit through a deep understanding and conveyance of brand values, culture, and image.
KEY RESPONSIBILITIES
Greeting and attending to clients
• Greeting and attending to clients.
• Provide a consistently excellent client experience by maintaining the highest degree of courtesy and professionalism
Open door as clients enter or leave
• Greet, assess needs and direct clients to appropriate department or representative
• Assist clients with belongings and packages
• Assist clients in and out of cars, and assist with transportation needs such as securing taxis
• Thank clients as they leave
Operational Support
• Daily set up and break down of boutique for opening/closing
• Assist with Boutique projects as needed (inventory, organization, restocking of supplies, etc...)
• Coordinate with boutique operations to maintain clean and accessible exterior boutique premises and entrances
Knowledge and Compliance
• Develop basic brand knowledge to convey Cartier heritage and values
• Understand and comply with Cartier security and operational procedures (i.e. product handling, inventory control, etc.)
Brand Ambassador
• Uphold Cartier image by maintaining professional demeanor at all times and be an Ambassador for the Brand on Fifth Avenue
Education:
• High school diploma or equivalent
• Additional language skills (Mandarin, Portuguese, Russian) are a plus
Required experience:
• Previous experience in luxury retail or hospitality is a plus
Technical skills / abilities:
• Availability to work weekends.
• Basic computer Skills (tablets, PC)
• Must be able to remain in a stationary position for hours at a time to assist clients in and out of the boutique
• Regularly works in outdoor weather conditions
Personal skills
• Excellent interpersonal and communication skills are required
• Ability to work in a fast-paced retail store environment
• Ability to project an approachable and professional image in personal appearance, manner, and demeanour
• Strong understanding of client service needs and client priorities
Expected Salary Range: $23/HR - $26/HR
Please note, salaries will be negotiated based on relevant skills and experience.
This position is payrolled by a third party.
Learn more about life at Cartier
www.careers.cartier.com
Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in
jewellery, watches and writing instruments. Cartier joined the Group in 1988.
Learn more about the Group Richemont