Job Description
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
Position: Donor Center Phlebotomist / Customer Service - Training Provided
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
- Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
- Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
- Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
Standard Schedule:
- To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends and holidays.
- Schedule is provided 2-3 week in advance
Pay Information:
- Starting pay rate: $19/hour.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
- Associates degree OR a combination of education and work experience.
- Minimum of one year customer service experience in public setting required.
- A current, valid driver's license with good driving record is required.
- Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.
- Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
- Prior healthcare or phlebotomy experience (CNA, MA, EMT etc.)
- Prior leadership experience
BENEFITS FOR YOU:
- We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting at 15 days a year; based on FLSA status and tenure
- Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
- 401K with match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
To be considered, you must apply online using this link:
https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers/job/Johnson-City-NY/Donor-Center-Phlebotomist-Customer-Service---Training-Provided_RC68404
About American Red Cross:
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.The American Red Cross is part of the world's largest volunteer network found in 187 countries.