Job Overview:
We are seeking a friendly and professional Receptionist to join our team. As a Receptionist, you will be the first point of contact for our clients and visitors. Your role is crucial in creating a positive and welcoming atmosphere for all who enter our facility. If you have a passion for animals and excellent customer service skills, we would love to hear from you.
Responsibilities:
- Greet clients and visitors with a warm and friendly demeanor
- Answer phone calls and direct them to the appropriate staff members
- Schedule appointments and manage the appointment calendar
- Provide information to clients regarding services, pricing, and policies
- Assist with check-in and check-out procedures for clients and their pets
- Maintain cleanliness and organization of the reception area
- Process payments and handle financial transactions accurately
- Manage incoming and outgoing mail, emails, and faxes
- Assist with administrative tasks such as filing, data entry, and record keeping
Requirements:
- Previous experience as a Receptionist or in a customer service role is preferred
- Knowledge of veterinary terminology is a plus
- Strong communication skills, both verbal and written
- Excellent interpersonal skills with the ability to interact effectively with clients, staff, and vendors
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in handling client information
- Proficient computer skills, including MS Office Suite (Word, Excel, Outlook)
- Ability to handle heavy lifting (up to 50 pounds) when necessary
Note: All positions must be paid including internship positions.
Job Types: Full-time, Part-time
Pay: $17.00 - $22.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- Employee discount
Day range:
- Holidays
- Monday to Friday
- Weekends as needed
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Supplemental pay types:
- Tips
Work setting:
- In-person
- Outdoor work
Ability to Relocate:
- Costa Mesa, CA 92627: Relocate before starting work (Required)
Work Location: In person