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Form of workCalifornia Based - Remote | Retail Operations Team | Reports to Head of Retail
Who is Allbirds?
At Allbirds, we believe in using business as a force for good. We're a global footwear and apparel brand with roots in New Zealand and our headquarters in San Francisco. Since 2016, we've been on a mission to prove that comfort, design, and sustainability aren't mutually exclusive. Our commitment to creating better things in a better way is fueled by a belief that the fashion industry needs to focus less on flash and more on thoughtfulness. And as a certified B Corp, we're dedicated to making the most sustainable products we can using premium natural materials - designed for life's everyday adventures.
Where we need help
The District Manager is responsible for leadership and the overall people management of our Central US region. You will establish & manage recruiting strategies in order to build a talent pipeline. You will develop a high functioning store management team to ensure organizational capacity that meets or exceeds current & future business goals. You will align your teams to achieve organizational goals by communicating the inspiration and vision of our brand. Maintaining team relationships with peers across the distinct, as well as other Corporate business partners. You will create a sales culture to drive profitability through analysis of business, trends, and the impact on customers, associates & store operations. You will lead & shape our retail business strategies for 10+ stores with an annual sales volume range of $3MM to $10+ MM. This role will be accountable for helping our stores achieve budgeted sales, payroll & net contribution goals. Additionally, this role will oversee an Area Leader and will be accountable for the success of their development and store results.
What does the job entail?
Leads by example through collaborative influence and demonstrates what it means to be Allbirds Mission & Values focused.
STRIVE FOR BETTER (Be Accountable & Drive for Performance)
- Looks for ways to help others succeed by building trust within the team and proactively helping others by focusing on the positive potential outcomes, creating an environment to share, build on and challenge new ideas.
- Maintains a high level of cooperation by communicating responsibilities and expectations to others.
- Consistently meet and exceed goals while pushing others and yourself for results, taking ownership of results by tracking individual and store contributions.
- Think strategically and proactively about performance and prioritize actions that have the biggest business impact.
- Learn quickly and be resourceful when facing new and unfamiliar tasks or challenges, finding the best solutions and striving to do what's right over what's comfortable.
ACT INTENTIONALLY (Communicates Effectively & Develops Teams and Partnerships)
- Communicates clearly and effectively to solve problems and hit goals with both team members and HQ Partners in a timely and appropriate manner.
- Actively listens to understand others' perspectives and experiences to move forward to the best possible solution
- Build a strong team, with complementary strengths, to empower and uplift the flock through consistent feedback, active listening and empathy to support building a high-performing team to deliver elevated service and drive results.
- Engages and networks with partners, managers, peers, and team members. Provides constructive and behavior based feedback on performance and development.
- Takes on the role of the expert or leader as needed to coach and develop.
SEEK SIMPLICITY (Builds Operational Excellence & Operates with Strategic Agility)
- Acts intentionally to build and balance long and short term plans. Anticipates trends and is proactive about opportunities with a focus on the big picture.
- Understands how current actions connect to future possibilities and challenges. Demonstrates adaptability and resilience with an ability to navigate through ambiguity.
- Analyzing business trends & creating plans to increase sales, while controlling expenses to help drive overall profitability within your district
LIVE CURIOUSLY (Focuses on Delighting Customers & Fosters Engagement)
- Create an environment in which people are empowered and recognized for both the value of their work and their diverse perspectives and ideas.
- Understand that engaged flock members are willing to go the extra mile for their team and customers.
- Communicates team vision and goals in alignment with Allbird's strategic direction, implementing brand initiatives to achieve world-class service across stores
- Evaluates and implements ways to improve service through the eyes of the customer, balancing customer-centric decisions with fiscal responsibility.
What are we looking for?
- People first leader, to build a robust talent pipeline, and is passionate about community
- Results-oriented leader, who has an excellent ability to motivate & influence others through actions & examples
- A leader who thrives in a fast paced, transformative environment & is consistently looking for ways to think outside-the-box
- Proven success achieving results both independently & through others by fostering a spirit of teamwork
- Loves to utilize critical-thinking in managing processes, routines & best practices to limit company exposure & loss
- Business savvy individual who can monitor & measure financial, operational, human resources & customer service results & hold teams accountable for achieving district goals through ongoing store visits
- Detail-oriented with the ability to ensure district maintains store standards (i.e., visuals, cleanliness, appropriate inventory levels, safety etc.) in accordance with store operating policies & procedures
More practical skills needed
- BA/BS or equivalent
- 4+ years of management experience in a highly complex, multi-unit retail business environment
- Expert in Microsoft Office and Google Drive
- Knowledge of Adobe Creative Suite a plus
- Excellent written & verbal communication skills & the ability to influence business partners at all levels
- Experienced leader who has the ability to meet & exceed sales & profit results
- Proven ability to meet current & future business goals through continuous identification & development of store management talent
- Skilled at building & leveraging relationships with peers, corporate partners & the business community to positively impact business decisions
- Proven ability to adapt quickly to ambiguity & allocate time to execute multiple tasks & changing priorities
- Ability to be mobile on the sales floor for extended periods of time
- Availability to work a flexible schedule to meet the needs of the business; will require weekends, evenings & holidays
- This role may require overnight travel to support the needs of the business
- California based - remote work
What do we offer?
- Competitive salary + equity
- Medical/Dental/Vision insurance
- 401k employer match
- Paid parental leave
- Fitness benefits
- Free shoes
- Pup friendly office!
What can we offer?
The Allbirds pay range for the role is up to: $130,000.00, depending on location, knowledge, skills and level of experience.
Allbirds routinely evaluates pay rates, and the ranges are subject to change based on market rates and other factors. We factor in a number of components when determining starting pay, including the job and level you are hired into, location/metropolitan area, skillset, and peer compensation.
Additional benefits for roles at Allbirds may include: paid time off, equity, company bonus or sales commissions/bonuses; 401(k) plan with matching; medical, dental, and vision benefits; pre-tax savings, and wellness & lifestyle benefits.
Benefits Detail:
When you join our flock at Allbirds, we offer competitive pay as well as bonus programs for retail and management teams, healthcare, equity, savings, and other great benefits for the whole being. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, please see the detailed list below.
- Health benefits include options for 100% company paid medical for employees (HMO, HSA, PPO with employee premium), vision and dental coverage for the employee (with dependents at an additional cost). Company paid OneMedical memberships available for members of certain medical plans. Company HSA contribution for enrolled HSA members.
- Financial benefits include company equity for applicable roles (RSU's and Options), 401(k) with matching, employee stock purchase, and company-paid life insurance and disability for full time roles, pre-tax savings programs for healthcare expenses, parents, and commuters.
- Paid time off benefits include parental leave, volunteering, family care leave, bereavement, jury duty, and voting.
- Support benefits through Mental Health (free coaching and therapy sessions for employees and dependents), Employee Assistance Program, expense reimbursement programs, and more.
Other Perks include the company discount (50%), free shoes quarterly for retail teams, new hire company merchandise allotment for corporate, food/refreshments available for retail teams during shifts, employee referral bonuses.
Please apply with your resume & cover letter. We're excited to hear from you!
Diversity
Allbirds is an equal opportunity employer and makes employment decisions on the basis of merit. Allbirds policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.
