Address
Form of work
Salary```Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and support. If you have excellent communication skills, enjoy problem-solving, and thrive in a fast-paced environment, we want to hear from you!
Duties:
- Respond to customer inquiries and provide accurate information about our products and services
- Assist customers with order placement, tracking, and delivery updates
- Collaborate with internal teams to resolve customer issues and ensure timely resolution
- Utilize transportation management systems to coordinate freight shipments
- Dispatch drivers and track their progress using GPS technology
- Maintain accurate records of customer interactions and transactions
- Provide exceptional phone etiquette and professional communication at all times
- Stay updated on product knowledge and industry trends to effectively address customer needs
Qualifications:
- Previous experience in customer service or a related field is preferred
- Proficiency in using computer systems and software
- Strong problem-solving skills with the ability to think quickly on your feet
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks effectively
- Ability to work well in a team-oriented environment
Join our team as a Customer Service Representative and be part of a dynamic company that values its employees. We offer competitive compensation, opportunities for career growth, and a supportive work environment. Apply today to start your journey with us!```
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
- Morning shift
- Weekends as needed
Ability to Relocate:
- Kailua, HI 96734: Relocate before starting work (Required)
Work Location: In person
