Director Of Human Resources

The Director of Human Resources will oversee all HR operations, this includes Employee Relations, Benefits, and both Domestic and International Payroll.
This is an In-Office role.
Essential Function and Responsibilities:

• Plan, organize, and communicate all activities and goals of the Human Resources department
• Monitor the Company Recruitment efforts, partners with the Recruiting team.
• Lead the organization planning with job design, talent review and management of the org. chart process, the full lateral/experienced recruitment process.
• Assist with business workforce planning, providing talent mix/ talent availability recommendations.
• Partners with Temp agencies and manages Temp employee process, fees and relationships.
• Lead employee relation matters with the coordination of the VP of Human Resources and Management group to ensure a positive employer- employee relationship.
• Oversees the Facilities function which maintains interior and exterior of the office and two homes, manages vendor contracts for HVAC, Landscaping, and Security Services, Food vendor, Cleaning Service, elevator safety, alarm vendors and others as needed. Monitors for effectiveness and cost containments.
• Selects and coordinates use of Human Resources consultants, insurance brokers, insurance carriers, and 401(k) administrators
• Assist in the Company performance appraisal program.
• Assist in the implementation and management of the compensation and salary programs.
• Develop and promote employee engagement/recognition program.
• Ensures compliance with federal, state and local employment laws and regulations.
• Partner with the Training Group in development of training curriculum.
• Lead other HR projects as needed; assist in Company projects as needed.
• Complies with company policies and procedures.
• Performs other duties as needed.

Supervisory Responsibilities:

• Supervises and supports a diverse workforce.
• Sets goals and performance expectations for the team.
• Addresses employee or customer concerns and/or elevates to the Management team.
• Trains and assists employees.
• Manages employees work loads and schedules.
• Works within budgetary controls.
• Supports the Company's Safety Programs.
• Acts as an ambassador and champion of the company culture, ethics, and values.

Performs any other functions and duties assigned and necessary for the smooth and efficient operation of Market America.
Education & Experience:

• Bachelor's degree in Human Resources or related disciplines.
• Five (5) to seven (7) years of experience as Human Resources generalist with progressive management experience.
• SHRM or HRCI professional certification, preferred.
• Experience with Ecommerce, Corporate Services, and/or worked for a Family Business, preferred.
• Demonstrated experience in managing various levels of employees with different educational backgrounds, work style habits and employment histories.

Computer/Communication Skills:

• Proficient use of MS Office programs: Word, Excel, and Outlook, required
• Proficient use of HRIS/Payroll related software
• Ability to present training topics to small or medium sized groups

• High energy level, comfortable performing multifaceted strategic projects in conjunction with day-to-day tactical activities
• Ability to get along and work with diverse personalities; tactful, mature, flexible
• Prioritizes and models good communication skills; follows up, timely responses, proactive and positive in approach

Travel:

• Occasional local travel as needed
• Annual conference participation and related travel

Equal Opportunity/Affirmative Action Employer. Market America | SHOP.COM considers candidates regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status, or any other characteristic protected by law.